Napleton Mazda of Naperville

We had a great feeling right when I walked in the door. No pressure, test drove on a Saturday, which was busy, but did not purchase that day as I was considering other vehicles. John emailed me back a few No pressure, test drove on a Saturday, which was busy, but did not purchase that day as I was considering other vehicles. John emailed me back a few days later with a competitive price, no need to haggle. My wife and I actually went with a higher trim level and options, and he still gave us a great price. Best car buying experience for both of us. We are very satisfied customers with our Mazda6 GT, and I would recommend John and Continental Mazda to anyone. More

In all of my years of car purchases, I have never met a more helpful and friendly sales staff and service crew. Brad Waite, especially, was key in my purchase of the Mazda3. Any questions or concerns that more helpful and friendly sales staff and service crew. Brad Waite, especially, was key in my purchase of the Mazda3. Any questions or concerns that I had, he was able to answer them professionally and was very knowledgeable about the fleet of Mazda vehicles. I will definitely be buying Mazada again and will definitely go to Continental Mazda for that purchase. More

Dennis Tiffert was extraordinarily helpful during the buying process of my 2009 Jeep Compass. He was very friendly, knowledgeable, helpful, considerate, and thorough; I would highly recommend him and the buying process of my 2009 Jeep Compass. He was very friendly, knowledgeable, helpful, considerate, and thorough; I would highly recommend him and the Continental Mazda dealership to other's. More

I hate shopping for cars, I do not want to be pressured, deal with all the paperwork or hassel of buying a car. John was great! He was friendly and knowledgeable. We took the time to review the car speci deal with all the paperwork or hassel of buying a car. John was great! He was friendly and knowledgeable. We took the time to review the car specifics, did a test drive, looked at the other cars on the lot and reviewed my options. He made it easy and breezed right through the paperwork. I was keeping my old car and so I had a problem of having two cars to get home, "no problem", he drove my car home for me. That IS full service! More

The product knowledge of both Sales Rep and Sales Manager was terribly inconsistent and poor Certain features were promised in the new car I had ordered and then when I looked the car over I was going to p was terribly inconsistent and poor Certain features were promised in the new car I had ordered and then when I looked the car over I was going to purchase noticed several things NOT included. They thankfully did give me my depost back of $500. I went to another dealer In Elgin and got a better finance rate and a better car for only $8 more a month. This dealership looks beautiful on the inside and out, but beware....Looks mean nothing! The biggest gift I got here was them letting me walk out without even trying to offer me a better deal. More

I had put off shopping for a car for over 2 years because I didn't want to deal with high pressure sales. I was talked into stopping by the Mazda dealer and what a pleasant surprise! When I arrived Gabriel g I didn't want to deal with high pressure sales. I was talked into stopping by the Mazda dealer and what a pleasant surprise! When I arrived Gabriel greeted us and asked if he could help. I asked to test drive the CX5. Gabe explained the many features of the car, and we went for a drive on the test track (super fun!). I left that night with a brochure. There was no pressure to buy that day. A week later, I returned to the dealership to purchase the car. Gabe was patient and easy to work with through the process. His knowledge about the car and no pressure style made buying a car a great experience. The dealership also worked hard to locate the exact car I wanted. More