Napleton Mazda of Naperville

I had an excellent experience purchasing my new Mazda 3GT with the help of Brad Waite. I went to Continental because of the dealership and Brad's 5 star reviews on DealerRater. I also went to 2 other deale with the help of Brad Waite. I went to Continental because of the dealership and Brad's 5 star reviews on DealerRater. I also went to 2 other dealerships and found Continental to be superior to the others. I knew what model and color I wanted but I hadn't decided on a style of car or options when I came to Continental. Brad was extremely thorough and patient as he delineated in detail the cost of five different styles and options of the Mazda 3. I appreciated that Brad was so knowledgeable, but not pushy. I was still undecided about options throughout the process and, again, Brad was very patient. He certainly wasn't the stereotypical car salesman and I appreciated that. I can't say the same for another salesman and manager at another dealership; notice I didn't buy from that dealership either. I also liked that Brad didn't need to call in his manager to quote me prices. I live near Wrigley Field on the northside of Chicago and feel my trip all the way to Naperville was worth it. I also dealt with staff in the finance, sevice, parts and business office who were all very helpful and friendly. I appreciated that Brad called me the next day to see if I had any questions and offered to answer any technical questions about the navigation, bluetooth, etc. if I wanted to stop by in the future. I definitely would recommend Brad Waite and Continental Mazda to anyone wanting to purchase a car. More

Stated simply? Wow! I was extremely blessed to have been looking for a car, and had the BEST customer experience I have ever had. I thank John Norman from the bottom of my heart for his honesty, his experti looking for a car, and had the BEST customer experience I have ever had. I thank John Norman from the bottom of my heart for his honesty, his expertise, his sincerity, and his professionalism. He truly made my first experience buying my first new car easy, and painless. I felt like every step of the way was easy and I felt very confident doing this all with John Norman. THANK YOU!! I am completely satisfied with my entire experience with this company and with my car. More

Gabriel was knowledgeable and attentive, answering all of our questions. No pressure sales but lots of information to use in decision making. Gabriel has worked for other car manufacturers and he also has our questions. No pressure sales but lots of information to use in decision making. Gabriel has worked for other car manufacturers and he also has a genuine love of the automobile and so was able to competently discuss the pros and cons of other vehicles we were looking at. In this case the Mazda3 was just the best car for us all the way around. We would be happy to do business with him and Continental Mazda again. More

I am very pleased with my new car buying experience at Continental Mazda of Naperville. I did a lot of my shopping online and worked with Brad. At Continental Mazda they understand and cater to the need Continental Mazda of Naperville. I did a lot of my shopping online and worked with Brad. At Continental Mazda they understand and cater to the needs of internet shoppers. Brad was always prompt to reply and didn't raise a fuss when asked for an equote like many other dealerships and didn't play any games to try to lure me in. He gave straight forward pricing breaking down all the pricing components and didn't leave any hidden charges to spring on you when you go visit. They were welcoming and extremely respectful, they took my inquiries seriously and didn't blow me off like some other dealerships who told me to come back when I was more serious about buying for a test drive. I didn't buy on my initial visit there as I was canvasing various cars and dealerships, but after all my experiences I decided to drive out further just to do business with Continental Mazda. Brad was very accommodating and I'm fairly certain he took a trip back to the dealership just to sit down to talk numbers on the day of the sale even though I wasn't certain I was going to buy it that day. Overall excellent facility and service, I went back to their service dept to get some owed items completed and from my trip there it seems that their service dept is top notch as well. They will definitely be getting repeat business from me and referrals. More

I had done my research about what car I wanted and went to Continental Mazda with my mind made up and hoping for an easy experience. Not only was it easy, but it was also very pleasant and I felt really co to Continental Mazda with my mind made up and hoping for an easy experience. Not only was it easy, but it was also very pleasant and I felt really comfortable with Jeremy and Danielle. They were extremely helpful and friendly. Jeremy was great because he was willing to work with me to find the car i wanted and got the manager to lower the price of my car because they didn't have the color i wanted in stock. I had him running back and forth finalizing the deal and never did I think he was getting annoyed by it. Danielle was great because she was friendly and she seemed to really be interested in getting me a great deal with the financing and warranty. She worked with me and the bank to get me a great rate. Thanks so much to Jeremy and Danielle! :-) More

Gabriel was very helpful with our new 2013 CX-5! He was very knowledgable about the vehicle and enjoyable to work with. I would recommend Continental Mazda of Naperville to anyone looking for a new vehicl very knowledgable about the vehicle and enjoyable to work with. I would recommend Continental Mazda of Naperville to anyone looking for a new vehicle. More

Gabriel and Jeremy were fantastic! Both answered all of my questions and took all of my concerns into consideration. Both men back their product and that instills confidence in my purchase. my questions and took all of my concerns into consideration. Both men back their product and that instills confidence in my purchase. More

Purchase experience was very good. Showroom was very clean and neat. Service area was top-shelf. Everyone I spoke with was very friendly and knowledgeable. clean and neat. Service area was top-shelf. Everyone I spoke with was very friendly and knowledgeable. More

We flew in from Texas to buy a car for our daughter who is attending college in the area. We wanted a dealer that would be honest and helpful and we found both qualities at this dealership. Gabriel and t is attending college in the area. We wanted a dealer that would be honest and helpful and we found both qualities at this dealership. Gabriel and the Service Department manager made us feel very comfortable with their thoroughness and courtesy, and we know they will help our daughter with any service needed. Thanks! More

I am a person like many others who does not like a high pressure sales experience. After doing research I contacted Continental Mazda and from start to finish I was very impressed with their knowledge of t pressure sales experience. After doing research I contacted Continental Mazda and from start to finish I was very impressed with their knowledge of the vehicle I purchased, the sales price, my trade-in value and the entire process from start to finish of the way they do business this is not the first time I have done business with the Continental dealerships and my experience with them gets an A++ rating More