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Napleton Volkswagen Springfield - Service Center

4.7

86 Lifetime Service Reviews

3145 S Campbell Ave, Springfield, Missouri 65807

87 Reviews of Napleton Volkswagen Springfield - Service Center

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January 16, 2019

"WOW These guys are great!"

- BrettGarrett

I traded for a Caddy at this dealership last month and the experience was very good. Jacob was a great Sales guy, easy process, friendly staff. I didn't get to the DMV by the time the inspection was up so I swung by the service at the dealership an talked with Andrew, this guy is a great person to deal with, he got my car in for an inspection, hooked me up with a quick wash and....well i did get to droll over some Porsche's while i waited but not too long. I am so happy with the customer service that i asked him about future service and if they would be willing to take care of me even though it was not one of their brands and he said they would be more then happy to. Thanks Again guys see you soon. Brett

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Recommend Dealer
Yes
Employees Worked With
Jacob Riess
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andrew Horton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 08, 2019

"excellent"

- drrajeshnair

Mike McCormack and Michael Kanowsky are awesome. They were very helpful, got my car in prompty and arranged a loaner. The car got fixed under warranty.

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Recommend Dealer
Yes
Employees Worked With
Michael Kanowsky
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael McCormack
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 08, 2019

"It was good"

- Mellan31

Got in a timely matter, although I was not expecting it to be as pricey, they put in oil ( just went in for oil change/ tire rotation) that I did not agree to, and it was way more expensive. I like the online scheduling , and I like how easy it is to go through the process of it. The service staff was very nice.

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Recommend Dealer
Yes
Employees Worked With
Michael McCormack
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 08, 2019

"Fast and friendly "

- paulrobertson816

Sales guys worked fast and friendly to get the deal. But not real pushy. Nice guys Service fixed a little problem with car. Again very fast and super nice guys.

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Recommend Dealer
Yes
Employees Worked With
Noah Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andrew Horton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Drew Anna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 03, 2019

"Porsche 60k mile Service"

- mwiener0

Michael McCormack was so helpfull and professional in making sure I understood all that the 60,000 mile service entailed. Quality of service was excellent.

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Recommend Dealer
Yes
Employees Worked With
January 01, 2019

"Oil Change"

- JA

Friendly staff and took care of all my needs! They kept me informed and provided a loaner car so that I didn’t have to wait.

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Recommend Dealer
Yes
December 27, 2018

"Professional "

- wpgaut

Professional, knowledgeable, clean, top Porsche products, friendly sales and service staff, all the associates make the customer feel special, looking forward to the new location,

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Recommend Dealer
Yes
Employees Worked With
Michael Kanowsky
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael McCormack
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill Hall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Drew Anna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Michael, the Porsche technician
December 26, 2018

"Service"

- tjthegreates

The service team always takes care of my need in a timely manner. I get all of my service work done here now. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Michael McCormack
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Zemcik
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 17, 2018

"Fuses "

- jbolenge727

My fuses radio was blowing every single time I went to fixed them on the different service center but I had a friend of mine told about this service center, went to fixed them, na my radio still working well. Proud of this guys work here

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Recommend Dealer
Yes
Employees Worked With
Jason Lewis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 16, 2018

"Friendly and knowledgeable"

- karmennigh

I was in and out in a timely manner and the staff was friendly and knowledgeable about my service needs. I was very pleased with my experience.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Steve Zemcik
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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