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Napleton Volkswagen Springfield - Service Center

4.7

67 Lifetime Service Reviews

3145 S Campbell Ave, Springfield, Missouri 65807

67 Reviews of Napleton Volkswagen Springfield - Service Center

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November 05, 2018

"Mike, service manager, and staff were great to work with. Su"

- LOUPUG78

Service manager and staff super friendly. Explained what they would do in servicing car. First class guys. Thank you for the wash. It looked immaculate.

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Recommend Dealer
Yes
Employees Worked With
Michael McCormack
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 31, 2018

"Porsche Springfield "

- KIRK.THOMPSON

They are a good dealership that is friendly, efficient and easy to do business with. I would highly recommend the dealership. And I highly recommend Porsche brand.

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Recommend Dealer
Yes
Employees Worked With
Michael Kanowsky
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael McCormack
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 30, 2018

"VERY NICE"

- bill@main-streethomes.com

I HAVE GIVEN THIS DEALER SHIP THE RATING THAT I DID . IT WAS FAST NICE LOUNGE TO ENJOY WHILE CAR WAS BEING SERVICED.ANY QUESTIONS I HAD WERE ANSWERED .THE DEALER SHIP WAS VERY CLEAN.

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Recommend Dealer
Yes
Employees Worked With
I CAN'T REMEMBER NAMES.BUT EVERY ONE WAS VERY NICE
October 30, 2018

"Great Service! Friendly Staff"

- tlconn

I had to bring in my Jetta because of the Volkswagen recall. When I called, they were able to get me in on the day I requested. They had me in and out of the building in less than an hour. They washed my car before they gave it back to me. It made it look like new again! I was very happy with my service.

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Recommend Dealer
Yes
Employees Worked With
October 25, 2018

"vehicle repair"

- jvanpelt0

Mike kept me updated on status of my repair, always been very good on educating me on issues and options. I have very high level of trust in the service team.

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Recommend Dealer
Yes
Employees Worked With
Michael McCormack
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 21, 2018

"Awesome!"

- WORKINGGAL2017

Everyone was so friendly and willing to assist. It seemed as if the business kept everyone going, as opposed to what might normally look like chaos elsewhere!

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Recommend Dealer
Yes
Employees Worked With
Andrew Horton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Derek Owens
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Greg Turner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Zemcik
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 18, 2018

"Repair AC"

- KLEWIS0922

Had a great experience with staff in the service department. Have had no issues with the work performed. Friendly and courteous environment. Felt well taken care of.

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Recommend Dealer
Yes
Employees Worked With
Andrew Horton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rachel Magnan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 18, 2018

"Great"

- NANCYPIETRA

Service our car on a Saturday afternoon with no appointment. Great work and got us going that day while we were from out-of-state traveling.

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Recommend Dealer
Yes
October 10, 2018

"Service and Wheel Repair"

- mgbran4

Service department was great! I had to leave my car for a few days because I had to be out of town. They were very helpful with my needs. Also, Ron Jones took great care of us on a few issues we had on our car. I appreciate all of them!

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Recommend Dealer
Yes
Employees Worked With
Ron Jones
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andrew Horton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael McCormack
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 08, 2018

"Standing Behind Their Service Warranty!"

- lanawoolsey

The Service Department has been excellent to work with and has assisted with the Manufacturer honoring the warranties and getting quality work completed by the Dealer - thank you!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael McCormack
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Zemcik
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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