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Napleton Westmont Porsche
Westmont, IL
621 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 621 reviews
December 10, 2018
Excellent Service! Paul was amazing to work with. Paul was super friendly and did a quick turn around for us. The dealership was amazing. Very clean and a great at Paul was amazing to work with. Paul was super friendly and did a quick turn around for us. The dealership was amazing. Very clean and a great atmosphere. We will be back when we look for another car More
by Jason cars.
Employees Worked With
December 08, 2018
911 GT3 Delivery Paul and the Napleton team were fantastic. Got allocation. Ordered car. Perfect delivery. Swapped to snow tires. Outstanding service every step of the Paul and the Napleton team were fantastic. Got allocation. Ordered car. Perfect delivery. Swapped to snow tires. Outstanding service every step of the way. Outstanding work to clear coat the car and protect it. Team communicated with me regularly during build and ship process. Super happy. 3rd purchase for Napleton. Won’t ever go anywhere else. More
by 2018GT3
December 08, 2018
Paul was outstanding! Paul was very professional. It was a pleasure to work with him. I would definitely recommend any of my friends or family to work with Paul at Napleton Paul was very professional. It was a pleasure to work with him. I would definitely recommend any of my friends or family to work with Paul at Napleton Westmont. More
by rlchapman
Employees Worked With
December 08, 2018
Amazing Service The sales staff, especially Kerry Terlep, were all extremely attentive. Kerry took a great deal of time to answer all of my questions and to go over The sales staff, especially Kerry Terlep, were all extremely attentive. Kerry took a great deal of time to answer all of my questions and to go over options for the new Cayenne. Overall, the most positive car buying experience I have ever had. More
by DG34
Employees Worked With
Kerry Terlep
December 08, 2018
Pleasant staff & great selections There were multiple choices of a used Porsche, which was helpful. Our sales agent worked very hard to get what we wanted. Everyone was quite pleasan There were multiple choices of a used Porsche, which was helpful. Our sales agent worked very hard to get what we wanted. Everyone was quite pleasant. More
by Storm1957
Employees Worked With
December 06, 2018
Professionalism and customer advocate The new building is great, enjoyed working at the location. This was my third car I purchased from Paul and the previous car, a 2017 Panamera had ele The new building is great, enjoyed working at the location. This was my third car I purchased from Paul and the previous car, a 2017 Panamera had electronic problems with key fob and PCC. He took care of me and understood that the dealership had to make it right. More
by tlebamoff
December 05, 2018
Great experience . Rachel is top notch. I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive an I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly. More
by Dakfirm
December 04, 2018
Great, straightforward experience Recently purchased my first car from Porsche Westmont and had a really great experience. Pawel offered straightforward education on the 2 models I wa Recently purchased my first car from Porsche Westmont and had a really great experience. Pawel offered straightforward education on the 2 models I was debating, and was very patient with me as I deliberated over a couple months. Not pushy at all. Highest recommendation from this customer. More
by Cayenne362
December 02, 2018
Amazing and Welcoming Service I came in for a simple oil change, and I was made to feel special. I lease a base Macan and they treated me today like I bought 2 GT3 RSs! Everyone r I came in for a simple oil change, and I was made to feel special. I lease a base Macan and they treated me today like I bought 2 GT3 RSs! Everyone remembered me - they remembered my spouse, they took the time to come and meet my new kids and just made me feeel like the most important customer (even though I know I am an etremely small one). Special recognition to Jeff Cullen and Scott Lamb In service who greeted and helped make me and the twins as comfortable as possible while we waited. And a nod to my sales person, Eric Kozuh, and Jessica, the finance person, for taking time out to catch up and talk to me. Thanks Everyone! More
by gilmoree73
Employees Worked With
Jeff Cullen, Scott Lamb, and Jessica (finance), Eric Kozuh
November 29, 2018
Great company a pleasure doing business again with them.. true peoeffions and totally feel like it was a win win for everybody.. I will be back ... a pleasure doing business again with them.. true peoeffions and totally feel like it was a win win for everybody.. I will be back ... More
by Tds21802
Employees Worked With
Kerry Terlep
