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Napleton Westmont Porsche
Westmont, IL
622 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 622 reviews
November 29, 2022
Recently I did receive my 2023 Macan GTS. My sales representative Dennis Joynt was professional and very helpful at all times. Not just when selling a car but also being very supportive and r My sales representative Dennis Joynt was professional and very helpful at all times. Not just when selling a car but also being very supportive and responsive when multiple delays from the manufacturer kept pushing delivery date multiple times. His responses to any question were very timely and knowledgeable. I would also like to mention Jessica from finance. It was one of the most pleasant experiences with the finance department at the dealership. Thank you for help. Sincerely Darius Ruzgas More
by Mememe
November 29, 2022
Received my 2023 Macan GTS last week. Very satisfied with whole process. Sales representative Dennis Joynt was extremely helpful not just for selling a car but thru the whole buying exper Very satisfied with whole process. Sales representative Dennis Joynt was extremely helpful not just for selling a car but thru the whole buying experience. Truly appreciate his assistance. Also I would like to mention Jessica from finance department. It was a pleasure to go thru finance process quickly and efficiently. Wonderful experience at this dealership. Thank you. More
by Mememe
November 25, 2022
Adam, our salesman, was excellent. We ordered a vehicle and his communication throughout the entire process was above and beyond. We have purchased two cars at this dealership and we w We ordered a vehicle and his communication throughout the entire process was above and beyond. We have purchased two cars at this dealership and we will be lifetime customers. More
by Kbowe
Employees Worked With
Adam
November 20, 2022
I had a awesome experience thru Dennis Joynt when I was buying my Porsche with my husband. He went way further that I expected due when he know that is was for me he gave me a special detail. Always chec buying my Porsche with my husband. He went way further that I expected due when he know that is was for me he gave me a special detail. Always checking up how I was feeling thru the entire process especially during the waiting period due othe sales before us. I highly recommend Napleton Westmont Porsche. More
by diamarceag
Employees Worked With
November 10, 2022
Great dealership that really focus on the taking care of their customers, not just the sale. Kathy Moon was my contact and she was awesome. Helped me with a service issue 18 months after the sale. Who do their customers, not just the sale. Kathy Moon was my contact and she was awesome. Helped me with a service issue 18 months after the sale. Who does that? More
by johhnyp
Employees Worked With
Kathy Moon
October 31, 2022
We’re absolutely satisfied with our Genesis 2020 G80, low mileage. We asked our salesman to remove the rear window tint . Napleton removed the tint without hasitation. Our experience at Napleton Westmont Por mileage. We asked our salesman to remove the rear window tint . Napleton removed the tint without hasitation. Our experience at Napleton Westmont Porsche is 100% satisfied 👌 More
by dedeking36
Employees Worked With
Salesman Adam Stratton
October 25, 2022
Vanessa was very organized and provided a surprising list of details about our purchase. I highly recommend Napleton Westmont Porsch, their whole team was inviting, straight forward, and acommadating. of details about our purchase. I highly recommend Napleton Westmont Porsch, their whole team was inviting, straight forward, and acommadating. More
by Murraysean
Employees Worked With
Vanessa Sandoval
October 12, 2022
Adam Stratton was extremely helpful in the buying process, answering every question about the vehicle. Checking every little detail and going the extra mile to make sure I was happy with the purchase process, answering every question about the vehicle. Checking every little detail and going the extra mile to make sure I was happy with the purchase! Highly recommend this dealership and Adam Stratton! A+ rating More
by theoriginalember
Employees Worked With
Adam Stratton
October 06, 2022
In a full half century of buying cars, I've never experienced such a swindling, lying & deceitful group ("Team") of absolute crooks! They grossly misrepresented the condition of a very expensive clas experienced such a swindling, lying & deceitful group ("Team") of absolute crooks! They grossly misrepresented the condition of a very expensive classic Porsche and blatantly denied doing so. I paid about $50K more than the car is actually worth! The dealership totally refused to fairly negotiate a reasonable settlement and resolve the matter. Now, I'm preparing to file a costly lawsuit. I can't believe that a prestigious automaker such as Porsche tolerates sleazy crooks like these jokers at one of their franchises! More
by erikb
Employees Worked With
David & Peter, Scott Hall
