Back

Napleton Westmont Porsche - Service Center

Westmont, IL

not yet
rated
72 Reviews

72 Reviews of Napleton Westmont Porsche - Service Center

Sort by
November 11, 2019

Kevin Anderson got me squared away on a replacement key for my 911. The crew at westmont got me in and out of there early. I’ve always had good experiences when buying parts for my other cars. Now I add se More

by AdamMKern
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson
Nov 14, 2019 -

Napleton Westmont Porsche responded

Thanks for sharing your recent service experience with us, Adam! We'll be sure to pass your comments on to Kevin. We hope you continue to choose Napleton Porsche as your first choice for all your vehicle needs.

October 06, 2019

Service never returns calls. I called twice and left a message about engine fault message, but no one returned my phone call. week later I called in again and got to the service rep. He scheduled appt for More

by Deima
Recommend Dealer
No
Employees Worked With
Service
Oct 22, 2019 -

Napleton Westmont Porsche responded

Deima, thank you for taking the time to leave this feedback. We regret that your experience with us was so far below the standards that we set for ourselves. Please reach out to us at (630) 725-0911 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

September 04, 2019

Best service I’ve ever had!!! Thank you Tony Busuego and Napleton Porsche my experience this past Saturday was truly remarkable. Tony had everything ready for me the minute I got t More

by Norika1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
Sep 10, 2019 -

Napleton Westmont Porsche responded

Hello, thank you for sharing your response to Tony's outstanding service! We sincerely value your business and look forward to your next visit! Take care!

August 22, 2019

Exception Service ... A+ I had an amazing experience with a recall for my Porsche Cayenne. Tony the service advisor was professional friendly just awesome customer service. To More

by WREFORD11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
Aug 28, 2019 -

Napleton Westmont Porsche responded

Hello, we're glad to hear you found our staff to be so informative and helpful. Safe travels!

July 11, 2019

Outstanding Customer Service Matt Richardson has consistently provided excellent service and is extremely knowledgeable. He goes above and beyond to make sure any issues or conce More

by DG34
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Richardson
July 02, 2019

Nice Service nice Service ! Nice Person ! If you want to go to Buy new car you can find him he’s very nice ! Any questions he very nice for help!I give him five More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2019

Excellent Service. Ron Channell always provides excellent service and professional service. He gets I have a busy schedule and is very accommodating. I highly recommen More

by jwe3121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Channell
Jun 16, 2019 -

Napleton Westmont Porsche responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche

June 11, 2019

SERVICE AND MAINTENANCE--EXPERIENCE WITH RON CHANNELL I HAVE BEEN BRINGING MY CAR PORSCHE CAYANNE 2014 FOR FEW YEARS. MR RON CHANNELL IS THE BEST SERVICE ADVISER ONE CAN ASK FOR. HE IS VERY ATTENTIVE, PRO More

by mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RON CHANNELL
Jun 16, 2019 -

Napleton Westmont Porsche responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 09, 2019

Service and Maintenance Recently, May 09, 2019, we brought our 2017 Porsche Macan in for routine maintenance service. I am writing to express, commend and compliment the Wes More

by Calvin G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Channell and Sammy in Service who deserve excellent ratings, Eric Kozuh
Jun 16, 2019 -

Napleton Westmont Porsche responded

Calvin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating. Please don't hesitate to reach out if there's anything we can do for you. Take care.

June 05, 2019

RON WAS GREAT! RON CHANNELL WAS MY SERVICE ADVISOR WHO HANDLED MY RECENT VISIT FOR A MAJOR MAINTENANCE. RON WAS VERY INFORMATIVE AND DID A GREAT JOB OF DEALING WITH More

by greg111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RON CHANNELL
2
...