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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
April 22, 2019
Worked with us Did everything to get our monthly payment would be where could afford it. Mason was amazing! Knowledgeable and nice. Marc helped tremendously with fin Did everything to get our monthly payment would be where could afford it. Mason was amazing! Knowledgeable and nice. Marc helped tremendously with financing! Everyone stayed 3 1/2 hours after closing on Saturday night! Mason explained everything in the car, helped me set up my phone, etc. Great experience!! More
by Marilyn126
Employees Worked With
Mark Bisciotti, Mason Schweinzger
April 22, 2019
Amazing!!!! Tina was the best!!! She did a amazing job by helping us to find my Jeep!! She made us feel comfortable and she help us get what we were looking for. Tina was the best!!! She did a amazing job by helping us to find my Jeep!! She made us feel comfortable and she help us get what we were looking for. She waited until we left that was until 11:30pm. I recommend anyone that looking for a Jeep to go with her because she knows what she doing. She makes connections with you. She just makes time go by fast. Thank Tina for your help!! I love my Jeep Wrangler!! More
by Mjaijeep
Employees Worked With
Tina Zamora
April 22, 2019
Paul is amazing Paul dome is amazing, pre owned cars in excellent condition, very huge dealership, lots of selection, great pricing rates easy to deal with happy ser Paul dome is amazing, pre owned cars in excellent condition, very huge dealership, lots of selection, great pricing rates easy to deal with happy service, More
by Lordu
Employees Worked With
Mario Gentry, Paul A. Dome
April 21, 2019
Jared and John Thank you Jared and John for helping me get the exact car i wanted. And a great price on it. Appleton Jeep in Arlington heights is the best dealershi Thank you Jared and John for helping me get the exact car i wanted. And a great price on it. Appleton Jeep in Arlington heights is the best dealership around More
by Grand cherokee limited
Employees Worked With
Jared Hietikko
April 20, 2019
Great experience Ray sales manager and Austin sales guy were great and accomodating. They listened and got me what I needed in a car thank you much Ray sales manager and Austin sales guy were great and accomodating. They listened and got me what I needed in a car thank you much More
by Cg
Employees Worked With
Ray sales manager and David rich also super nice , Austin Hobday
April 20, 2019
Friendly Our experience at Napleton was awesome. We were greeted right when we walked in. The atmosphere was fun and laid back. Chloe helped us. She was very Our experience at Napleton was awesome. We were greeted right when we walked in. The atmosphere was fun and laid back. Chloe helped us. She was very knowledgeable about the car we were looking to buy. Everything was straight forward. There was not a lot of back and forth. All our questions were answered. She was a pleasure to work with! More
by Kelly
Employees Worked With
Chloe C. Adams
April 19, 2019
Time was not valued After making two “mistakes” with their numbers, that would have cost an extra nine thousand dollars, I had to wait two hours to see a finance manager. After making two “mistakes” with their numbers, that would have cost an extra nine thousand dollars, I had to wait two hours to see a finance manager. I had an appointment to purchase my vehicle. My time clearly was not a priority. I will take my business elsewhere next time I am looking to purchase a new vehicle. Something shady seemed to always be going on with the numbers. Plus, the main two guys I worked with are not listed on the people I can pick. My sales guy was Anthony, he was great! Phil, the business manager made a ton of deals and was unorganized and I did not appreciate his “mistakes.” More
by Advideka
Employees Worked With
Anthony Rebolleti, R J Caudill, Mason Schweinzger
April 19, 2019
Great salewoman! Friendly staff, lots of energy, and upbeat music! Would be a 5-star but the process takes sooooo long with negotiating! Overall, a very decent experie Friendly staff, lots of energy, and upbeat music! Would be a 5-star but the process takes sooooo long with negotiating! Overall, a very decent experience. More
by KH
April 18, 2019
Excellent experience!!!! Irving was great from the beginning I walked in. Friendly, very knowledgeable, great personality, he was able to answer all my question & needs. Thank Irving was great from the beginning I walked in. Friendly, very knowledgeable, great personality, he was able to answer all my question & needs. Thank you once again and I’ll be happy to purchase another vehicle in future. More
by Cesar007
Employees Worked With
Irving Medina, Pedro Salgado
April 18, 2019
Superior customer service! Napleton staff outstanding! Mason was a perfect salesman and a true gentleman. I will be recommending him and Napleton to friends and family. Thank y Napleton staff outstanding! Mason was a perfect salesman and a true gentleman. I will be recommending him and Napleton to friends and family. Thank you for the positive experience! More
by Maggiem
Employees Worked With
Girls at the front desk, Mason Schweinzger
