"Great buying experience excellent customer service."
- David Salazar
Great experience. I was purchasing the vehicle for the company I work for. Somewhat of a complicated situation as a lot of things need to be approved. Mason my sales guys was awesome. Very professional and dedicated himself to my purchase from start to finish. Great follow up and very patient as I threw curve xxxxx his way. Readily available and quick to respond.
I drove 70 miles to the dealer as they had the best deal out there. I plan on returning for service of the vehicle as Napletons has earned my business.
"Quality service, very helpful and knowledgeable "
Brooklyn was very considerate to me as a customer and made sure I got the help I needed. Very positive experience. I’ve never had one bad experience calling in.
"Awesome customer service "
I’m not really one to leave a review whether good or bad. But just had tell someone about the awesome help I received earlier today from an angel.
"Looking for a new car!"
Brooklyn was so helpful. I had no idea how to find what i was looking for and she helped me narrow it down to a few options! Shes so helpeful i would recommend to anyone!
"The Bear Service I've Got"
The service on my jeep was phenomenal. Good service fair price and great people. I enjoy coming here because they work hard to earn my money
"Looking to upgrade"
The center was very informative in my experience. My last car shopping experience was a poor one at another dealership and you guys just blew it out of the water
Other Employees Tagged:
"Lazy&Rude Staff toward a Vet. "
- Do We Cheat'em And How
I had put in a request 3 days ago on a used Subaru forester and was informed them I was over 8 hours away, right off the bat it was OH well we need you to be here for us to make a deal . Brooklyn was Rude , short and extremely unprofessional. I asked for their best price on the Subaru and have yet to get a call back or ANY follow up. I called again today (I've never have dealt with such an apathetic rude sales person! I went on USAA web site and this was a recommend dealer and they have the car i'm looking for. I say to any Vet Advoid this Stealership at all cost , nothing but games and typical Joe Verdi Do We Cheat'em and How. If you wanted to treat like garbage and a joke , by all means you have found your Stealership. Then I was told I don't understand how things work. ( Really Now) your going to educate 1 an Army vet 2 I have 2 masters 1 in Diesel Engineering 1 in Computer Science 3 I worked for VWOA as the lead TDI Engineer, and i'm an Engineer in my current role, yes please educate me on how to purchase a car ...and on top of that im a black belt six sigma Yes please show me mr crook how cars sales are...
"1st time buyer"
Brooklyn was a great help with my first experience ever buying a vehicle. She was very patient and did not rush me at all. The staff was great upon arrival, the pricing was more than fair. I will definitely be coming back !
This dealer made a mistake initially by not having a vehicle available when they said they would. They fixed the error by offering a great deal on a car with more features- a 2018 Dodge Charger. We looked at other dealerships in other states and no one would come close to the deal we got. Thank you, Napleton Dodge!
"New car purchase "
Had a very good experience buying a vehicle recently at this dealership. Do your research and come prepared to negotiate a bit and they will give you a fair deal. Remember it’s all about the total cost of the vehicle, NOT monthly payments. Do your homework and don’t overpay!
Other Employees Tagged: