Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,543 reviews
January 23, 2019
Great experience Jason was awesome See Jason Ebbole, he was super patient with us and very helpful. Not one of them salesmen that want to pressure you into something you may regret. Gr See Jason Ebbole, he was super patient with us and very helpful. Not one of them salesmen that want to pressure you into something you may regret. Great sales man and very happy with our buy. More
by Thisguy1
Employees Worked With
Jason Ebbole
January 21, 2019
Great vehicle awesome salesman!! Bought a 2018 Lifted Wrangler from Austin. He explained the lift kit and suspension to us, and even showed me how to download the app and control the Bought a 2018 Lifted Wrangler from Austin. He explained the lift kit and suspension to us, and even showed me how to download the app and control the under glow lights through my phone. My wife will be needing a new car next year and we are going back to see Austin!! More
by Mdavis2015
Employees Worked With
Austin Hobday
January 21, 2019
my Experience was AMAZING. My sales Rep was determined to get the right car for me, he helped me throughout the process, it was a long process but so worth it. He surprised me t My sales Rep was determined to get the right car for me, he helped me throughout the process, it was a long process but so worth it. He surprised me that i was able to get the car that I WANTED after so many tries. it made my year and it’s only end of January. I love this guy ( David ) More
by Veso23
Employees Worked With
David Urritia
January 21, 2019
John was my salesman . He was very knowledgeable about the product and was great to work with. His sales manager Mario was also very nice. I will definitely be coming back . He was very knowledgeable about the product and was great to work with. His sales manager Mario was also very nice. I will definitely be coming back here for further business! More
by 300
Employees Worked With
Mario Gentry, John Phelan
January 20, 2019
Positivity vibes Made me feel like a family when I went to buy my 1st car. I would really recommend you checking this dealership out and not to waist your time with ot Made me feel like a family when I went to buy my 1st car. I would really recommend you checking this dealership out and not to waist your time with other dealerships. More
by Andrew
Employees Worked With
Iwas Iwas
January 19, 2019
Very happy about my 2018 Jeep Wrangler purchase Came in to napleton to look at a Jeep Wrangler and Jared was a great sales guy to work with. Very cool and understanding about where I wanted my payme Came in to napleton to look at a Jeep Wrangler and Jared was a great sales guy to work with. Very cool and understanding about where I wanted my payments to be. If anyone is looking for a car here at napleton def go check out Jared! Thanks napleton as well More
by Jose10
Employees Worked With
Irving Medina, Jared Hietikko
January 18, 2019
Happy my salesman John did a fantastic job of showing me all the features of the Jeeps and helping me pick the right model that would fit my family's needs my salesman John did a fantastic job of showing me all the features of the Jeeps and helping me pick the right model that would fit my family's needs and my budget. Shout out to his manager Mario to he was awesome too! More
by Smoky boi
Employees Worked With
Mario Gentry, John Phelan
January 17, 2019
The best Really really good service Thank you so much guys !!!! I recommend this place Thank you guys again and again ! ! ! ! I will Really really good service Thank you so much guys !!!! I recommend this place Thank you guys again and again ! ! ! ! I will come back again and again More
by Danny Puchiss
Employees Worked With
Irving Medina
January 17, 2019
Great buying experience excellent customer service. Great experience. I was purchasing the vehicle for the company I work for. Somewhat of a complicated situation as a lot of things need to be approved. Great experience. I was purchasing the vehicle for the company I work for. Somewhat of a complicated situation as a lot of things need to be approved. Mason my sales guys was awesome. Very professional and dedicated himself to my purchase from start to finish. Great follow up and very patient as I threw curve xxxxx his way. Readily available and quick to respond. I drove 70 miles to the dealer as they had the best deal out there. I plan on returning for service of the vehicle as Napletons has earned my business. More
by David Salazar
January 16, 2019
Cherokee 2019 So happy to get my hands on this baby! Everything went so good and the service was great really friendly people we love this dealer! So happy to get my hands on this baby! Everything went so good and the service was great really friendly people we love this dealer! More
by Maria1234
Employees Worked With
Mario Gentry, Tina Zamora
