Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,540 reviews
September 03, 2018
Best experience for my first car! I’ve been wanting to purchase my first ever brand new car but couldn’t find the right dealership or the right car until I came to napleton! I didn’t f I’ve been wanting to purchase my first ever brand new car but couldn’t find the right dealership or the right car until I came to napleton! I didn’t feel pressure since I walked in. My sales person (Irvin Medina) answered all of our questions and was helpful showing me all kind of different cars and even test-driving them. I never thought I was gonna walk out with a brand new car. I finally purchase a 2018 Jeep compass since I found it was the right fit in for me even financially. If you’re looking to buy even a used or new car this is the place! Friendly staff and environment. I can see myself being a long time costumer with Napleton in the future. highly recommend!!! More
by Mannyesc12
Employees Worked With
Irving Medina
September 03, 2018
Good dealership to get a vehicle from Marty Faierstain was very friendly, knowledgeable and professional throughout entire process. Great service, highly recommended. Marty explained us e Marty Faierstain was very friendly, knowledgeable and professional throughout entire process. Great service, highly recommended. Marty explained us everything in detail and answered and addressed our all questions and concerns More
by Voytech D
Employees Worked With
Marty Faierstain
September 01, 2018
Had a very good experience here shopping for my car. So happy that we found this place and the car we wanted for the price we were looking for. Every person we talked to treated us good and made us feel So happy that we found this place and the car we wanted for the price we were looking for. Every person we talked to treated us good and made us feel at home. More
by Noemi
Employees Worked With
Austin Hobday, our sales person. He was very helpful and explained everything about the car to us in details. , David Rich, Mark Bisciotti
September 01, 2018
Pacifica purchase from Jared I finally pulled the trigger and bought my family and I a brand new Pacifica from jared at Napleton. After weeks of shopping around to get the best de I finally pulled the trigger and bought my family and I a brand new Pacifica from jared at Napleton. After weeks of shopping around to get the best deal Napleton made it extremely easy all the way around More
by 2018 Pacifica limited
Employees Worked With
Jared Hietikko
September 01, 2018
Lifted frc wrangler Was referred to Napleton from a Chicagoland friend. Found the exact wrangler i wanted. And made the drive, where it was everything i expected. Well wo Was referred to Napleton from a Chicagoland friend. Found the exact wrangler i wanted. And made the drive, where it was everything i expected. Well worth it More
by Frc jeep
Employees Worked With
Jared Hietikko
September 01, 2018
Amazing dealership I had a great experience with Napleton. Irving my salesman hooked me up with a great price couldn't be happier with all he did for me, I wouldn't reco I had a great experience with Napleton. Irving my salesman hooked me up with a great price couldn't be happier with all he did for me, I wouldn't recommend anywhere else but here if your shopping for you new car. More
by DSheetz
September 01, 2018
Buying a car is a fun experience? Yes! Jared was a great host during our experience today. Fun to hang out with, and very knowledgeable. This young man has a very bright future in this bu Jared was a great host during our experience today. Fun to hang out with, and very knowledgeable. This young man has a very bright future in this business. More
by Tracey
Employees Worked With
Jared Hietikko
September 01, 2018
Worth it👍👍 Had amazing experience with Irving Medina and Napleton’s Arlington Heights Chrysler Dodge Jeep RAM staff with getting my new car , so excited on drivi Had amazing experience with Irving Medina and Napleton’s Arlington Heights Chrysler Dodge Jeep RAM staff with getting my new car , so excited on driving back home!!! Cant wait to get a new car with them again! More
by Cam1295
Employees Worked With
Irving Medina
September 01, 2018
Five characters long John showed us all the features of the JL Wrangler and got us a great price. The whole staff was friendly and the dealership was clean. John showed us all the features of the JL Wrangler and got us a great price. The whole staff was friendly and the dealership was clean. More
by Hot sauce
Employees Worked With
John Phelan, Joey Passarella
August 31, 2018
Treated well by everyone All the people you work with very helpful and very easy to work. We also felt that it was a fair price for vehicle purchased All the people you work with very helpful and very easy to work. We also felt that it was a fair price for vehicle purchased More
by Customer
Employees Worked With
Joey Passarella, Joe Bradley
