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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.5
2,510 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,510 reviews

June 22, 2013

Got a decent price in the end, but every part of dealing with these guys was miserable. The salesman, Mike, was friendly and not pushy, but promised prices he couldn't deliver on to get us in the door... More

by greg3305
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Sweis
June 20, 2013

Zaia was an incredibly honest and friendly dealer. The day after we bought the car, there was an issue with the spark plugs. We told Zaia of the problem, and he told us to come in. The car was fixed, and More

by msaldarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 14, 2013

I'll keep this simple as this issue will get me to just go off.... I bought two vehicles mid April 2013.... 2013 Dodge Charger 2013 and a 2010 Chrysler Town and Country. The salesman helped me with my More

by SHO_ONE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sheila Anderson (corporate
June 01, 2013

My husband called and made an appointment for a recall for his car after receiving a letter from Jeep. He brought in his car and the service person (Eric) told him that there was no recall and that he di More

by claire101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Eric (Service Department)
May 31, 2013

This dealership uses bait and switch, and sadly I did not read reviews before falling for the trick myself. They posted a great price online. Went right away. Checked out the car, test drove it, and went ba More

by Kawagoe1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sam? I think
May 31, 2013

I had a great experience purchasing a used vehicle at Napleton Dodge and this is coming from someone who has worked in the auto business. All of the dealings I had with the group were more than fair and More

by jimk222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Medina, Kevin Clifford, JP, Sam Sweis, and Chris Kap in service
May 30, 2013

Our experience was great. All of the staff worked with my husband and I and truly listened to what we needed. They worked with us on financing and made the whole experience great. I would recommend this More

by jamie711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Broadway did a good job at responding to emails
May 12, 2013

Scam Alert!!! Napleton's Des Plaines Chrysler Jeep Dodge SCAM Alert!!!!! Dear All, Beware of Napleton's Des Plaines Chrysler Jeep Dodge, because they will cheat you blindly and th More

by James2000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Poznanovic
April 16, 2013

Michael was an excellent salesman. He didn't pressure me and was very informative allowing me to make my decision. The dealership treated me fairly and was extremely honest. More

by elizabethdelrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Siddiqui
Apr 17, 2013 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Napleton's Des Plaines Chrysler Dodge Jeep Ram thanks you for your business. Customer satisfaction is our number one priortity. Thank you for taking the time to rate us.

May 08, 2013 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for your kind words. Napleton's strives to exceed customers' expectations.

Sep 11, 2014 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for the excellent review!

April 04, 2013

Don't touch this place!! Initial experience was Don't touch this place!! Initial experience was ok...after much research they had the right car for me at the right price. Although it took 2 hour More

by NAPLETONSTINKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mike siddiqui
May 08, 2013 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

I am glad we were able to get this resolved for you. Napleton's makes every effort to work with our customers for positive outcomes when issues arise.