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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.1
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,543 reviews

September 11, 2019

Deception from the start Found a 2019 Jeep Compass my daughter was interested in online. I called to confirm the vehicle was there and ended up speaking with Armi who assured More

by Rockstar1741
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brooklyn Colacino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know the name of the guy in Financing we were assigned to., Mario Gentry, Armi Matienzo, Paul A. Dome
Oct 09, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, thank you for taking the time to bring this matter to our attention. Please reach out us at (847) 797-4952 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Mike Mizwicki Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Oct 09, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, thank you for taking the time to bring this matter to our attention. Please reach out us at (847) 797-4952 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Mike Mizwicki Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

Oct 14, 2019 -

Rockstar1741 responded

Funny! Try calling the is Mike Mizwicki at 847-797-4952. It doesn't even ring and goes right to "the mailbox is full, Good-bye."

September 10, 2019

great dealership great staff I bought a Jeep and 2 weeks later my girlfriend also did great dealership great people I’m out of state buyer and they made it easy More

by Dmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Hietikko
Sep 12, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Dmax! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 10, 2019

2019JeepCompassLimitedLease I recently leased a 2019 Jeep Compass Limited from Napleton. From the trade in if my Kia, to the working of the deal, to the eventual driving off e my More

by Christopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gannon, Jody Adams
Sep 12, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Christopher! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 10, 2019

Awesome experience ! Awesome dealership ! Ryan was pro level 💯 showed me everything about my Jeep and I probably test drove 8 of them before fount the one ! Bambaby ! More

by djk1976djk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan gannon
Sep 12, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Djk1976djk! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 08, 2019

Julio was great! Julio took care of me and made sure I had everything I needed. I recommend anyone to go visit him. He will definitely take care of you. More

by Aramisj121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Ruiz
Sep 10, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM and we hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 07, 2019

Typical sales process but they kept it friendly I enjoyed the banter with the salesperson and manager. They came as close as possible to my final price. The vehicle I purchased was used with low m More

by DJP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Herrera, Mario Gentry, Armi Matienzo, Justin Clemmensen
Sep 10, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Djp! We hope we can continue to be of service to you down the road! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 04, 2019

Fast and Friendly They showed me what I wanted and didn’t try to convince me on things I didn’t need or want. Friendly staff and everything went smooth. More

by Sflashing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rich, Tina Zamora
Sep 06, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Sflashing! We hope we can continue to be of service to you down the road! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 02, 2019

Great dealer I bought two Jeeps from them in the past week. Trevor Schaefer was really helpful. I strongly recommend buying vehicles from him. Napleton vehicles ar More

by tguder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schaefer, Mario Gentry
Sep 04, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM and we hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

September 02, 2019

Great service, friendly, very thorough. Paul did a great job helping us out in a timely manner and showing us exactly what we were looking for and getting us a good deal. Everyone on staff w More

by rebekahrack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R J Caudill, David Rich, Paul A. Dome
Sep 04, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Rebekahrack! We hope we can continue to be of service to you down the road! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

August 31, 2019

ANOTHER GREAT DEAL WITH THE SHY GUY!!! Had an absolutely first rate car buying experience at Napleton of Arlington Heights. A friend of recommended I see Chris “the shy guy” Schei if I were More

by MikeD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Falzone, Chris Schei
Sep 04, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Miked1! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Doug Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

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