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Napleton's Auto Park of Urbana

Urbana, IL

4.8
2,478 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,478 reviews

May 03, 2024

Came in to test drive a couple vehicles to see what I would like to purchase. Austin found several that I drove that day. He was knowledgeable about every vehicle , answering every question I had for him More

by pollock00chris
Recommend Dealer
Yes
Employees Worked With
Austin
May 03, 2024

Napletons was great, Austin was a huge help finding several vehicles for my wife and I . He was very helpful and knowledgeable about the vehicles he showed us. Would work with him on our next purchase More

by pollock00chris
Recommend Dealer
Yes
Employees Worked With
Austin Andres
May 03, 2024

I always trust Napleton in my car repair. Kudos to my advisor TODD who communicated well on things my car needs to be done. More

by luz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Todd Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

The advisor is Todd. He was very kind and nice. He explained to me everything and I was very happy with the outcome. I was very happy with him and how he took care of me More

by Venola .hutchens
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Todd Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Car buying can be so overwhelming. I was very lucky to find such knowledgeable help to make the process less painful. The kindness was an added bonus! I highly recommend working wi More

by cgrassman
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
May 01, 2024

Bianca was very knowledgeable and eager to help us find our new vehicle. Great service...and she is funny too!! More

by Dscroggins99
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bianca Bester
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Sledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

My car needed new tires. Todd told me there will be a sale the following month, gave me his personal card, and quickly got an appointment when I contacted him late the next m More

by finding.paydays0i
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Luis Ramirez was so helpful and had great customer service! He showed good diligence and and was efficient through the whole process! I highly recommend him for your next visit! More

by Akierra bufford
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez salas
April 30, 2024

Luis Ramirez was very helpful and had great customer service! He showed good diligence! Answered all our questions and highly recommended him for a good and efficient visit More

by Akierrabufford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez Salas
April 30, 2024

Austin is currently helping me find a SUV to pick up furniture in. I redo dressers and buffets and flip them. I just know he's going to find me the best deal he can! More

by dawnabinion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Andreas
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