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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
June 01, 2022
Sam at Napletons was excellent! He knows the business and so knowledgeable about the latest features the cars have to offer. We love our new Hybrid Highlander!! He knows the business and so knowledgeable about the latest features the cars have to offer. We love our new Hybrid Highlander!! More
by Zarb2dc
May 24, 2022
I had a wonderful experience purchasing a brand new Toyota Camry from Napleton. Ben was our car sales man. He is very knowledgeable, friendly and professional. I would definitely recommend him to my fa Toyota Camry from Napleton. Ben was our car sales man. He is very knowledgeable, friendly and professional. I would definitely recommend him to my family and friends. More
by Vann.sam13
Employees Worked With
Ben
May 17, 2022
Brad McElroy had sold our family 6 cars. He’s always professional and polite. He truly cares about us having a great experience and finding us the right vehicle. He’s always professional and polite. He truly cares about us having a great experience and finding us the right vehicle. More
by bmac297
Employees Worked With
Brad McElroy
May 17, 2022
Bradley is very knowledgeable and is able to understand my needs in a vehicle especially used. Many times people can do the paperwork at the end of the sale but don’t have the product knowledge that he has my needs in a vehicle especially used. Many times people can do the paperwork at the end of the sale but don’t have the product knowledge that he has from doing it for many years. He is a PROFESSIONAL and knows his product. More
by dm76911
Employees Worked With
Bradley McElroy
May 15, 2022
Sam is one of the best! This was my second Toyota purchase at this dealership with his assistance. On his advice and after shopping around, I decided to go with an updated g This was my second Toyota purchase at this dealership with his assistance. On his advice and after shopping around, I decided to go with an updated gas model. I appreciated Sam’s assistance with answering my many questions not just during the buying process but also well after the final purchase. Thanks Sam! More
by JJ948
May 12, 2022
We had a great experience working with Sam! My sister and I knew nothing about purchasing a car and he made the experience simple, easy, and enjoyable! Sam goes over the moon for his customers My sister and I knew nothing about purchasing a car and he made the experience simple, easy, and enjoyable! Sam goes over the moon for his customers and I appreciate the great customer service he provides! More
by micki w
