Napleton's Auto Park of Urbana

Matthew was very knowledgeable and a pleasure to work with. with. More

Sam was super-patient with my unpreparedness and low-pressure with the sale. He was a great explainer of the car's features and helpful in getting me adjusted to them. Excellent experience. low-pressure with the sale. He was a great explainer of the car's features and helpful in getting me adjusted to them. Excellent experience. More

Tyreese is the best!!!! He was extremely helpful when I was buying a car. The whole team was very supportive and made a huge purchase less intimidating was buying a car. The whole team was very supportive and made a huge purchase less intimidating More

Tyreese Smith was very friendly, professional and genuinely wanted me a find a car that fits my needs. I have to -1 star because there was some inconsistencies when negotiating for prices (mostly genuinely wanted me a find a car that fits my needs. I have to -1 star because there was some inconsistencies when negotiating for prices (mostly because of the manager, not so much because of the sales rep). (1) Hyundai had a company wide rebate, and in my first visit to the dealership I was told I HAD to finance to get the rebate. After checking with other dealerships and asking Napleton again, they realized I could still get the rebate if I wanted to pay cash. (2) I went in for a second time because there was a chance the price would go down. The manager gave me basically the same price by just moving around the prices of the itemized breakdown (removed the "not really" optional packages and increased the selling price to get the same number as my first visit OTD price), thus not making it a not great deal. Decided not to buy the car from Napleton but still grateful I got to work with someone as patient and hardworking as Tyreese! More

Wow be VERY VERY CAREFUL. I GOT WHAT I THOUGHT WAS A GOOD PRICE BUT THEY SNUCK IN OVER 5000.00 WORTH OF EXTRas very sneaky. Told them wanted 400.00 payment because my last car loan had high interest my credi PRICE BUT THEY SNUCK IN OVER 5000.00 WORTH OF EXTRas very sneaky. Told them wanted 400.00 payment because my last car loan had high interest my credit has gotten great but didn't expect a lower interest rates. Actually got a decent loan rates but what I didn't know before signing they snuck in a 699.00 motor club a 3100.00 added service contract and a 1027.00 tire wheel protection plan. Without those my payment would have been 80.00 less per month. At signing didn't show me the price of these plans and also didn't ask if I wanted them when signing just said this is Part of your warranty this is another page to your warranty. VERY VERY SNEAKY AND UNETHICAL. LOve my car but they turned a 17000.00 car into a 23000.00 car all without asking. Well they lost at least 5 sales j was sending that way. My salesman angel was nice but the dealership very dishonest adding things without asking and misrepresenting them. BEWARE M darling More

Tyreese was excellent and worked really hard to make sure our questions were answered and our needs met. Never complained even though we asked to test drive multiple cars. We almost bought a car just because our questions were answered and our needs met. Never complained even though we asked to test drive multiple cars. We almost bought a car just because of him. Unfortunately, a price could not be agreed upon due to some interesting policies concerning "mandatory" add-on packages from the sales manager. Otherwise, we had a very positive experience at this dealership and may try going back in the future and see if they've made any changes to how they negotiate pricing. More

Great sales experience. Can’t go wrong with a young excited Danville native. I have been in sales for 45 years and hope Tyreese is blessed with the same success as I have had! He has made a good beginn excited Danville native. I have been in sales for 45 years and hope Tyreese is blessed with the same success as I have had! He has made a good beginning! More

Just purchased our second car through Napleton's, great experience and great employees! Have loved going here to purchase our vehicles and all the additional services provided. experience and great employees! Have loved going here to purchase our vehicles and all the additional services provided. More

Why is the car wash never open? So much for “free car washes”. It’s been months that it has been shut down. Will it ever open up again?? washes”. It’s been months that it has been shut down. Will it ever open up again?? More