Napleton's Auto Park of Urbana

We were very happy with our experience at the dealership and with Angel. He did a great job! We know we can call him at any time! and with Angel. He did a great job! We know we can call him at any time! More

CJ did a great job arranging for all the service to be completed in a timely fashion. He was polite and courteous and the entire service team and staff showed that they cared for me a customer and seemed completed in a timely fashion. He was polite and courteous and the entire service team and staff showed that they cared for me a customer and seemed to work hard to show that they valued my time. More

Bruce was easy to work with, patient, and he did an amazing job finding me my dream van! If you are in the market for a new vehicle, Bruce is your guy! amazing job finding me my dream van! If you are in the market for a new vehicle, Bruce is your guy! More

Reese was super friendly and easy to talk to. He made us comfortable while going through buying process of our new Palisade! Bianca was awesome also and helped work out a great deal! comfortable while going through buying process of our new Palisade! Bianca was awesome also and helped work out a great deal! More

Just wanted to give a final xxxx YOU! To this run around joke of a dealership. They will tell you one price and finance you for something outrageous. They treat you like you are garbage and will laugh in yo joke of a dealership. They will tell you one price and finance you for something outrageous. They treat you like you are garbage and will laugh in your face. Not to mention don’t ask to speak to a manager you will get some random person then get hung up on. They will also try and sweet talk you and tell you they will make everything better. Don’t blink they will change it all last minute and steal your money with out you knowing. More

Charles was WONDERFUL to work with, very patient and gave so many options in my budget and what I was looking for. He took his time, and answered all the questions I’ve had even after buying! Great first exp so many options in my budget and what I was looking for. He took his time, and answered all the questions I’ve had even after buying! Great first experience for buying my first car. Highly recommend! More

beyond livid yet again hands down this place is a joke. i was told i was paying 1 price for the car so we agreed to buy it.. then i get the loan papers the finance guy failed to give us and he finance almost was told i was paying 1 price for the car so we agreed to buy it.. then i get the loan papers the finance guy failed to give us and he finance almost 23,000 instead of the 15 i was told by Emma... absolutely shady and now i have a car that is not worth what i paid. my husband made sure before signing anything we were only paying 15,000 had we known we were going to get robbed we would have kept my car... these people only car about money. if zero stars were an option. More

Great experience Sam - Great and pleasing personality. Great experience Sam - Great and pleasing personality. Hope he got his black pepper chicken and crabmeat rangoon after he was off work. Bianca - Great experience Sam - Great and pleasing personality. Hope he got his black pepper chicken and crabmeat rangoon after he was off work. Bianca - Very, very, knowlegable. Wonderful personality and hilarous. Beautiful eyes Derek - At first there was major confusion and delay in purchasing the vehicle that WAS NOT CAUSED BY local dealership. Derek put on his Superman attire and made it work. Highly recommend Napelton's of Urbana, IL. More