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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
November 12, 2020
Matthew was great to deal with. He was honest and exerted no pressure, fair trade-in value, and a great vehicle (2021 Toyota Sienna Hybrid Limited). no pressure, fair trade-in value, and a great vehicle (2021 Toyota Sienna Hybrid Limited). More
by kcntwo
Employees Worked With
Matthew Shanks
November 12, 2020
Great customer service by young man Kyle Miller!! He was very patient and very knowledgeable about Toyota products! He made the buying process so fast and easy! very patient and very knowledgeable about Toyota products! He made the buying process so fast and easy! More
by Roman
Employees Worked With
Kyle Miller
November 08, 2020
Our 2nd time for a vehicle with these great folks. Another happy and successful interaction. This is the place for great people, products, and service. Thank you all!!!! Another happy and successful interaction. This is the place for great people, products, and service. Thank you all!!!! More
by 2 S’s
Employees Worked With
All of them
November 03, 2020
Buying a car is usually a uncomfortable experience but Bruce Andrew made this actually a fun experience. I got a great deal on a great car. I highly recommend Napletons! Bruce Andrew made this actually a fun experience. I got a great deal on a great car. I highly recommend Napletons! More
by jacque.lane1
Employees Worked With
Alison Bogdan
November 01, 2020
I purchased a 2020 Toyota Tacoma, Bruce Andree was my salesman. Bruce was great he listened to everything I was looking for and made it happen. My purchase was a friendly experience. Thank you Bruce f salesman. Bruce was great he listened to everything I was looking for and made it happen. My purchase was a friendly experience. Thank you Bruce for everything. More
by bbacky63
October 31, 2020
I spoke this morning with Jamal Berry about a new Miata. While I ultimately decided it was not a purchase I could make at the time, I was very appreciative of Jamal's personable assistance and time. While I ultimately decided it was not a purchase I could make at the time, I was very appreciative of Jamal's personable assistance and time. More
by steve.ogle
Employees Worked With
Scott Brown
October 31, 2020
Matthew was very gentle in his approach and kindhearted. He also listened to my concerns and helped make the process a positive and smooth transition. He also listened to my concerns and helped make the process a positive and smooth transition. More
by lenaminneci
Employees Worked With
Matthew P Shanks
October 30, 2020
Madison was very helpful and helped me pick out a car I love. Would recommend her to friends and family! Go check her out if you are wanting a new car! love. Would recommend her to friends and family! Go check her out if you are wanting a new car! More
by preston741
Employees Worked With
madison herring
October 30, 2020
Zakaia was our salesperson, he was very helpful. He made the process very engaging, fun, and easy. We walked through the entire process with him, and everything was detailed, we were able to reach an agreem the process very engaging, fun, and easy. We walked through the entire process with him, and everything was detailed, we were able to reach an agreement that was optimal and satisfied everyone. More
by nauticacain
Employees Worked With
Zakaia Pumphrey
