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Napleton's Auto Park of Urbana
Urbana, IL
2,571 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,571 reviews
October 31, 2020
Matthew was very gentle in his approach and kindhearted. He also listened to my concerns and helped make the process a positive and smooth transition. He also listened to my concerns and helped make the process a positive and smooth transition. More
by lenaminneci
Employees Worked With
Matthew P Shanks
October 31, 2020
I spoke this morning with Jamal Berry about a new Miata. While I ultimately decided it was not a purchase I could make at the time, I was very appreciative of Jamal's personable assistance and time. While I ultimately decided it was not a purchase I could make at the time, I was very appreciative of Jamal's personable assistance and time. More
by steve.ogle
Employees Worked With
Scott Brown
October 30, 2020
Zakaia was our salesperson, he was very helpful. He made the process very engaging, fun, and easy. We walked through the entire process with him, and everything was detailed, we were able to reach an agreem the process very engaging, fun, and easy. We walked through the entire process with him, and everything was detailed, we were able to reach an agreement that was optimal and satisfied everyone. More
by nauticacain
Employees Worked With
Zakaia Pumphrey
October 30, 2020
Madison was very helpful and helped me pick out a car I love. Would recommend her to friends and family! Go check her out if you are wanting a new car! love. Would recommend her to friends and family! Go check her out if you are wanting a new car! More
by preston741
Employees Worked With
madison herring
October 26, 2020
Matt made buying a car as easy as can be. He was very helpful getting the model I wanted in stock earlier then expected, and helping me learn all the new features of my new Rav 4 helpful getting the model I wanted in stock earlier then expected, and helping me learn all the new features of my new Rav 4 More
by jwilliamaharner
Employees Worked With
Randy Sledge
October 15, 2020
Thank you Brad for the quick, professional and courteous service. This is a great dealership with great prices. We drove in from Indiana so glad we did! In the future will be checking them out before any ot service. This is a great dealership with great prices. We drove in from Indiana so glad we did! In the future will be checking them out before any other dealership first. Thanks again!! More
by Rocky
Employees Worked With
Scott Brown
October 15, 2020
First time buying a Kia and shopping at Napleton’s. Lots of vehicles to choose from and very friendly, courteous staff. We would highly recommend. of vehicles to choose from and very friendly, courteous staff. We would highly recommend. More
by MKZ8993
Employees Worked With
Darrin Hightower and Emily Stoner
October 13, 2020
My sales person, Angel Peddycourt was awesome & very helpful. Angel was knowledgeable about all of the cars I looked at & I would definately recommend him. helpful. Angel was knowledgeable about all of the cars I looked at & I would definately recommend him. More
by c.michelle2
Employees Worked With
Alison Bogdan, Scott Brown
