Napleton's Auto Park of Urbana
Urbana, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great salesman (Charles) and finance person (Steve). Management, well they were much less than desirable, and almost voided the deal twice. But the rest of the staff should be commended. Management, well they were much less than desirable, and almost voided the deal twice. But the rest of the staff should be commended. More
I would like to express my sincere gratitude to Matt Shanks! My old car broke down and needed an engine replacement. Since the engine replacement was expected to cost me more than $6000 at the least, I decided t My old car broke down and needed an engine replacement. Since the engine replacement was expected to cost me more than $6000 at the least, I decided to get a new car. I had been going into different dealership around town for about a week. Then I ran into Matt Shanks at Napleton Toyota of Urbana who's helped me a great deal. Not only was he friendly but he had an expertise on what he was selling (some of other dealers I ran into were a nonsense) and really worked hard to fulfill my needs - I had a budget in mind which was not enough to buy a car that I wanted (2020 Toyota Rav4) but Matt worked it out for me! Frankly, I do not enjoy talking to salespeople as I often get intimidated, but man, Matt was more of a person that will stand by you and help you best he could to get you what you need. Plus, he was willing to help like the first time I came into the dealership even after I bought a car here. Great service! made my whole experience like a sweet piece of cake. More
This is the third new Toyota I have purchased from this dealership. It’s been a good experience and I wouldn’t hesitate to recommend them to anyone in the market for a new Toyota. dealership. It’s been a good experience and I wouldn’t hesitate to recommend them to anyone in the market for a new Toyota. More
Bruce Andree was our salesman. He went above and beyond to help us find a used car for our daughter. He was very knowledgeable about their cars, knew the background of each vehicle and shared information o to help us find a used car for our daughter. He was very knowledgeable about their cars, knew the background of each vehicle and shared information openly. He also helped us with a new car for ourselves! More
A++++ Sam did a great job in helping me weigh my options. I appreciate his attention to detail and understanding that each person is different and has diffe Sam did a great job in helping me weigh my options. I appreciate his attention to detail and understanding that each person is different and has different financial goals. While not being pressuring, he took my wife's opinion/concerns w/ understanding and respectful. I'd be happy to refer anyone to Sam. More
Going above and beyond the call of duty! Bruce went all out in helping us with our purchase, showing us how to use the fantastic features of the car. He exemplifies quality service! Bruce went all out in helping us with our purchase, showing us how to use the fantastic features of the car. He exemplifies quality service! More




