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Napleton's Auto Park of Urbana

Urbana, IL

4.3
2,571 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,571 reviews

March 06, 2020

great sales man Bruce is an excellent sales man , He has a great personality and gave me 100% attention to the make and model and accessories i wanted in my car . I More

by akurtz8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2020 -

Napleton's Auto Park of Urbana responded

We're glad to hear Bruce took such great care of you! We hope we can continue to be of service to you down the road!

March 04, 2020

Excellent experience with Bruce Andree We've dealt with Bruce through four or five Camry leases and purchases--going back to O'Brien days, and have always found him a pleasure to deal with. More

by rptoby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2020 -

Napleton's Auto Park of Urbana responded

We're glad to hear our Staff took such great care of you! Thank you for the recommendation and have a great day. We hope we can continue to be of service to you down the road! Take care!

March 04, 2020

Bruce was the most top of the line salesperson we've ever dealt with. Dedicated to our satisfaction. Highly recommend Bruce to anyone looking for a new or used vehicle! More

by jagusti5
Recommend Dealer
Yes
Mar 06, 2020 -

Napleton's Auto Park of Urbana responded

Hi there, we're glad to hear you found our staff to be so helpful. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 04, 2020

I have been working with Napleton since moving to this area for the past 4-5 years. We have leased and purchased both new and used vehicles. Each time Sam Sammit has been there to update me on the best More

by Electric Blue
Recommend Dealer
Yes
Employees Worked With
Steve Palmer
Mar 06, 2020 -

Napleton's Auto Park of Urbana responded

Hello there, thank you for your feedback. We're thrilled you found our team personable and the whole experience pleasant and easy. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 03, 2020

I was very pleased with my experience. Sam was very patient with me. I looked for a long time before making up my mind. He listened to me and tried to find exactly I wanted. Never felt he pressured me. More

by CAD
Recommend Dealer
Yes
Mar 06, 2020 -

Napleton's Auto Park of Urbana responded

Hi there, thank you for your support! We're happy we could help. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a great day!

March 03, 2020

Love youse guys After the winter my 10 yr old car had accumulated stuff--low tires, funny little squeaks, smeary wipers, and so on, so I took it in for a check. coo More

by caminara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the names, sorry
Mar 06, 2020 -

Napleton's Auto Park of Urbana responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. We hope you continue to choose us for all your automotive needs! Take care!

March 03, 2020

This is the fourth Toyota purchased from Napleton and second with Bruce as our salesperson. Bruce was super helpful again. Love my new C-HR! Highly recommend him for his knowledge of Toyotas, fairness i More

by Lisa
Recommend Dealer
Yes
Mar 06, 2020 -

Napleton's Auto Park of Urbana responded

Lisa, we appreciate you choosing Napleton Toyota of Urbana! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a wonderful day and safe travels!

February 28, 2020

Values their customers. Good attention to detail. Willing to work good deals. Owned up to a previous mistake and made things right. Would return for future vehicles. More

by tyler.a.schmidt
Recommend Dealer
Yes
Mar 03, 2020 -

Napleton's Auto Park of Urbana responded

Thanks for the positive star rating, Tyler! We hope to see you again! Safe travels!

February 24, 2020

Great buying experience Bruce made this buying experience fun and easy. I am not an easy sell and his endurance and patience with me and my decision making process was more t More

by pfister663
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2020 -

Napleton's Auto Park of Urbana responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 22, 2020

I have gone to Napletons for my last 6 cars. This time I got my SUV that I have always wanted. Thanks Idris! Great job! More

by jademan007
Recommend Dealer
Yes
Feb 24, 2020 -

Napleton's Auto Park of Urbana responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Thank you so much for choosing Napleton's VW of Urbana as your first choice for service!

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