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Napleton's Auto Park of Urbana
Urbana, IL
2,571 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,571 reviews
February 21, 2020
Bruce made buying the car an easy and enjoyable experience. I have always had good experiences with Napleton. Bruce is personable and patient. He worked hard to me a good deal. Thanks! experience. I have always had good experiences with Napleton. Bruce is personable and patient. He worked hard to me a good deal. Thanks! More
by lindaculton
February 19, 2020
Sam is a great salesman! He was very friendly. He was also very knowledgeable about the different features the car had. He made the whole car buying process very smooth! also very knowledgeable about the different features the car had. He made the whole car buying process very smooth! More
by Fran45676
February 16, 2020
I had the best experience trading in my Volkswagen. Idris and his general manager took the time to meet all my needs, which included buying a suv for my family within my price range and monthly payments. The and his general manager took the time to meet all my needs, which included buying a suv for my family within my price range and monthly payments. They worked extremely hard getting me all my best deals and trade in value! I came in with a high interest and left with my interest being cut nearly in half! They went above and beyond and I will continue to go to VW of Napleton’s for future cars and services. Now I’m happy to say I am an owner of a brand new 2020 Volkswagen Tiguan. i would highly recommend going to see them and I will continue to tell others about my experience. More
by Jamie
February 16, 2020
Bruce Andree (Sales) Steve Palmer (F&I) Bruce was a joy to work with. He made the car buying experience enjoyable with his comedic and friendly personality. I would highly recommended Bruce Bruce was a joy to work with. He made the car buying experience enjoyable with his comedic and friendly personality. I would highly recommended Bruce Andree to anyone in the market to buy a vehicle. Steve Palmer was great as well. I appreciate his ability to convey information in a straight forward fashion. This made signing documents and conversing about insurance easy. More
by qpryor1
Employees Worked With
Steve Palmer, Bruce Andree
February 14, 2020
Bruce Andree is good, accommodating and persuasive person. He have that positive vibes that clients are looking for. He is helpful too and he wants to know what the clients want. He s a good asset person. He have that positive vibes that clients are looking for. He is helpful too and he wants to know what the clients want. He s a good asset in your company. More
by gen6155
