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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

July 12, 2019

Best dealership ever! We have purchased 4 Toyota’s from this dealership. We have the greatest salesman- Sam is the best. Not pushing you towards a different car than you w More

by Sara1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2019 -

Napleton's Auto Park of Urbana responded

Sara, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 10, 2019

C Medhurst review of Toyota Napleton. Sam was by far the most knowledgable salesman out of the six dealerships visited. Incredibly thorough and you can tell that he actually gives a xxxx a More

by cmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2019 -

Napleton's Auto Park of Urbana responded

It is great to hear that we were able to get you back on the road so quickly. Thank you again for choosing Napleton Toyota of Urbana and we hope to see you again!

July 10, 2019

The best! Jim Clarkson was who my fiancée and I dealt with when I went to look at trading in my 2012 Equinox in for a 2019 Tucson. To say Jim went above and bey More

by DirtDrummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Clarkson
Jul 15, 2019 -

Napleton's Auto Park of Urbana responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Hyundai of Urbana!

July 02, 2019

didn't honor service coupon They did not honor the service coupon even though the fine print did not explicitly exclude synthetic oil. And the coupon was directly from their own More

by Anonanonanon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
June 28, 2019

I always have a great experience with Idris and Derek. This I always have a great experience and no pressure to buy. Idris and Derek always treat me with respect but also as one of the guys. really personable. More

by Jaytee 137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's VW of Urbana

June 27, 2019

New car buyer Was welcomed when we drove up. Helped me find right automobile for me. Was not overbearing but very informative and knowledgeable. I would recommend h More

by Loeschen, Myrna 38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2019 -

Napleton's Auto Park of Urbana responded

Thank you for your support! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 26, 2019

Amazing service! This is the second car I have bought from Napleton’s and I couldn’t be happier! Idris was super helpful and knowledgeable. They treat their customers More

by amylee1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve from finance
Jun 27, 2019 -

Napleton's Auto Park of Urbana responded

We appreciate your positive review about your recent experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.

June 22, 2019

My Experience with Napleton Both the sales and support staff are great to deal with. I initially worked with Anthony Shelton and he was responsive to all of our questions during More

by John C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

June 19, 2019

Idris help me buy a car. He is a great salesman. This is a great dealership with great people and great prices. Idris is a great salesman and would recommend him to anyone. Go buy a car from Volkswag More

by swimchick941
Recommend Dealer
Yes
Jun 20, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new vehicle! We're happy to hear Idris was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's VW of Urbana

June 19, 2019

Best selections around!!! Sales person was very helpful and patient. She answered all of our questions and gave me and my daughter excellent information and suggestions. Great More

by Pam2go4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rikah Wright
Jun 24, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new vehicle! We're happy to hear Rikah was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Kia of Urbana

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