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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

June 15, 2019

New car purchase Our sales rep, Anthony Shelton, was extremely helpful and knowledgeable. He wasn’t “pushy” and even compared the car to another car for us. The other More

by ckmax123
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new vehicle! We're happy to hear Anthony was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

June 07, 2019

they SOLD me a car I think it was to much money but I liked the co, and I liked the salesman he told me all about the great things about the car, More

by dbjames2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I DELT WITH ONE PERSON
Jun 11, 2019 -

Napleton's Auto Park of Urbana responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

June 05, 2019

3H club: Happy (with a) Highlander Hybrid I am happy to join the Highlander Hybrid club. Thanks to Sam for making it fun, Jess for making it feasible, and Brandon for making the paperwork as p More

by John Hockersmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2019 -

Napleton's Auto Park of Urbana responded

John, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Toyota of Urbana. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

June 01, 2019

Positive and fun! I had en excellent experience buying my new corolla hatchback. Sam Samet was upbeat, funny, and showed me only what I wanted to see. He didn’t try to More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2019 -

Napleton's Auto Park of Urbana responded

Mel, thank you for your kind words and congratulations on your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 26, 2019

Outstanding experience Such a wonderful auto buying experience with Mr Anthony Shelton. He was there with a smile, a hand shake as soon as we pulled up to look at vehicles. More

by FSUfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin
May 29, 2019 -

Napleton's Auto Park of Urbana responded

Thank you for your positive review. We're glad to hear that you found our team here at Napleton Toyota of Urbana so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 25, 2019

Sam Samet Sam was great to work with, he was very patient and helped us through the process of deciding which vehicle best suited our needs. He allowed us test More

by Satisfied Buyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

May 22, 2019

Thanks for letting the car sell itself Working with Matt was fantastic. I really appreciated his laid-back attitude, his blatant honesty, and his patience with my questions and indecision. More

by Slotniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

May 21, 2019

Napleton Volkswagen. The consumer’s dealership. Considering I stopped by the dealership on a whim going to Chicago on a Saturday, I was sold as soon as I came onto the lot. Napleton’s Blue Chip sale More

by CardiNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2019 -

Napleton's Auto Park of Urbana responded

We are so happy to hear our staff's outstanding efforts have earned your business! We hope you continue to choose us for all your automotive needs! Take care!

May 20, 2019

Great Experience Had an absolutely amazing experience with Sam. I came in late and he was more than willing to stay ate and help me till we were done. I love Sam! I de More

by Lfritchey61802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new vehicle! We're happy to hear Sam was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

May 20, 2019

T A Hawkins Recently bought our second truck with the help of Jim Stevens. He was great to work with and very friendly . Thank you JIm for all your .help. More

by The Hawk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIm Stevens
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