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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
April 20, 2019
Pam and Carey Brandenburg We had very good buying experience at Napletons. They were a very friendly staff. Our sales consultant( jim stevens) worked to get us a deal were were We had very good buying experience at Napletons. They were a very friendly staff. Our sales consultant( jim stevens) worked to get us a deal were were very satisfied with. More
by cargirl,4
Employees Worked With
Jim Stevens sales consultant
April 20, 2019
The Green/Blue switch about to graduate from college in a month, and I needed a new car. We come here, and Jesse Mannin helped us every step of the way. Found a car with ev about to graduate from college in a month, and I needed a new car. We come here, and Jesse Mannin helped us every step of the way. Found a car with everything I was looking for. Good experience overall More
by Ashattack22
Employees Worked With
Jesse Mannin
April 19, 2019
Dream car The salesman(Woody Deck) was very helpful and we finally agreed upon a price. The credit person(Randy was very knowledgeable about the products that I The salesman(Woody Deck) was very helpful and we finally agreed upon a price. The credit person(Randy was very knowledgeable about the products that I bought and explained the package so I could understand it. More
by Morjoy3
Employees Worked With
Randy
April 19, 2019
Great experience My beloved car of 15 years suddenly suffered a fatal condition, so I didn't have the luxury of time in finding a new vehicle (this happened on a Frida My beloved car of 15 years suddenly suffered a fatal condition, so I didn't have the luxury of time in finding a new vehicle (this happened on a Friday, so I was looking at the prospect of a busy weekend without a car). Sam came recommended by a Napleton employee, so I immediately felt comfortable. I never felt pressured to either hurry my appointment or make a decision. I ended up choosing a Hyundai Tuscon and couldn't be happier! More
by Elizabeth94
April 19, 2019
My first Tacoma My Subaru Outback eventually got tired after 14 years. I started shopping around for a pickup, and stopped at Napleton in the middle of last week. Mr. My Subaru Outback eventually got tired after 14 years. I started shopping around for a pickup, and stopped at Napleton in the middle of last week. Mr. James Stevens greeted me and presented me lots of details about Tacoma. He was polite, professional, and highly motivated. I ended with a Tacoma SR and a great experience. More
by YongC
Employees Worked With
James Stevens
April 18, 2019
Customer Service I was impressed with the friendly, helpful and efficient service provided by Jim Stevens. He made every effort to the provide the used vehicle I wante I was impressed with the friendly, helpful and efficient service provided by Jim Stevens. He made every effort to the provide the used vehicle I wanted and complete the sale without making me spend hours at dealership. More
by Dee123
Employees Worked With
Jim Stevens
April 18, 2019
Great experience, honest guy Very helpful and honest about product. Recommend Sam for any advice you need. Offered a lot of different cars but found the perfect one for me at this Very helpful and honest about product. Recommend Sam for any advice you need. Offered a lot of different cars but found the perfect one for me at this dealer More
by Mattscottcut
April 18, 2019
As easy as car buying gets! Matt was so helpful, polite, and willing to answer all of my questions as well as to show me everything about my new car. He worked around my schedule Matt was so helpful, polite, and willing to answer all of my questions as well as to show me everything about my new car. He worked around my schedule to make my experience pleasing and quick. More
by D.Sawlaw
April 18, 2019
Happy Alltrack owner I wanted a second vehicle and had a hard time deciding between Toyota and Volkswagen. I finally chose a VW Golf Alltrack and have been very happy with I wanted a second vehicle and had a hard time deciding between Toyota and Volkswagen. I finally chose a VW Golf Alltrack and have been very happy with it. Derrick Helm, Sam Samet, and Idris McPherson were all exceptionally helpful. Thank you, all for another highly rewarding purchase experience at Napleton Urbana. More
by John Hockersmith
Employees Worked With
Derrick Helm, Idris McPherson
April 18, 2019
Great experience I bought a VW Jetta and my experience was very positive. The staff was professional and courteous to work with. Thanks again for a great vehicle! I bought a VW Jetta and my experience was very positive. The staff was professional and courteous to work with. Thanks again for a great vehicle! More
by Levi
