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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
April 12, 2019
Super service I have had the BEST experience every time I step into the door. Derrick Helm’s entire team is awesome. Thank you so much Idris McPherson for everyth I have had the BEST experience every time I step into the door. Derrick Helm’s entire team is awesome. Thank you so much Idris McPherson for everything you have done. You rock! More
by Acetg
April 12, 2019
Jesse was helpful I have bought three cars here over the years and I always ask for Jesse when I’m at Napleton’s. I have always been treated fairly. I have bought three cars here over the years and I always ask for Jesse when I’m at Napleton’s. I have always been treated fairly. More
by Lrdixon
Employees Worked With
Jesse Mannin
April 11, 2019
Great place to buy a car!!!! Salesman Sam is the BEST!!!! From the minute we stepped foot on the lot we felt like friends. Everyone went above and beyond to get exactly what we we Salesman Sam is the BEST!!!! From the minute we stepped foot on the lot we felt like friends. Everyone went above and beyond to get exactly what we were looking for. We will defend be repeat customers. More
by amyekorn
April 10, 2019
Thank you Time Birdges Thank you, Tim Bridges, for your expertise in showing me the several vehicles and working with me to purchase the vehicle I wanted. Your patient man Thank you, Tim Bridges, for your expertise in showing me the several vehicles and working with me to purchase the vehicle I wanted. Your patient manner was great with the several tests drives I requested. It was a great experience. I would recommend Tim at Napleton’s for your next vehicle! More
by pjwarren
Employees Worked With
Tim Bridges
April 10, 2019
Red Buick Bradley McElroy was good. He went to the extreme to find me exactly what I wanted. He truly went above and beyond to help me. Bradley McElroy was good. He went to the extreme to find me exactly what I wanted. He truly went above and beyond to help me. More
by Red Buick
Employees Worked With
Bradley McElroy
April 10, 2019
Excellent service and communication Everyone at Napleton Volkswagen has bee wonderful to deal with. I had an elderly 2007 Passat that needed replacing. Idris did a great job working with Everyone at Napleton Volkswagen has bee wonderful to deal with. I had an elderly 2007 Passat that needed replacing. Idris did a great job working within the price limits I gave him. I ended up purchasing a 2018 Golf, a great car to "downsize" to. More
by Fossil
April 09, 2019
Very satisfied customer Our salesman greeted us with a smile, he was very helpful, answered our questions, showed an interest in our needs and made our decision to purchase t Our salesman greeted us with a smile, he was very helpful, answered our questions, showed an interest in our needs and made our decision to purchase the car we wanted an easy process. We have dealt with the same salesman for other car purchases and each time we leave Napletons feeling like we were given their best service at the purchase and later on when returning for routine service. We want to give a personal thank you to Idris McPherson, he goes the extra mile to make buying a car an enjoyable experience. You made Dwight & Linda happy customers today More
by harden,LJ54
April 08, 2019
Great place to buy a vehicle! Great dealership to work with. Sam knows his product and can answer your questions. No pressure, Sam takes the time to make sure you understand every Great dealership to work with. Sam knows his product and can answer your questions. No pressure, Sam takes the time to make sure you understand every thing about your purchase. I recommend Napletons and Sam Samet to anyone wanting to buy a vehicle. More
by Happy Toyota owner
April 08, 2019
Great experience Bought a new company truck from Tim. Transaction went very smoothly and Tim was great to deal with. Will be returning to talk to him about a car. Bought a new company truck from Tim. Transaction went very smoothly and Tim was great to deal with. Will be returning to talk to him about a car. More
by ats1
Employees Worked With
Tim Bridges
April 08, 2019
Great dealership They was great help for the last three years and hope to come back for more for the great service that they giving me for the years They was great help for the last three years and hope to come back for more for the great service that they giving me for the years More
by Twhit123
