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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

April 05, 2019

Ben was awesome and very nice and helpful Was very fun and nice experience and got what i wanted and in my price range he even stayed after his time to leave to get me my price very very nice More

by Mfcrawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Starks
April 05, 2019

I LOVE my new Prius! I had an appointment, but came in over an hour early. NAPELTON'S welcomed me, listened to my needs, and made me feel valued. They did not try to sel More

by RedPearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

April 05, 2019

Matt was awesome! He helped us get the car we wanted and at a price we could afford. They all went the extra mile to work with us on our trade in and keep our price in More

by Melissa919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2019 -

Napleton's Auto Park of Urbana responded

Melissa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton Toyota of Urbana. Please don't hesitate to reach out if there's anything we can do for you. We hope you have a great day.

April 04, 2019

Great sales reps The sales rep Simat at Naple 10’s were extremely knowledgeable extremely friendly nice informative the best out of all the dealers that I spoke to More

by Noooooooooooii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2019 -

Napleton's Auto Park of Urbana responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 04, 2019

Above and beyond I have done a lot of business here and each time it seems like the team at napletons Volkswagen makes it easier for me! Idris is professional and very More

by RichBDean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2019 -

Napleton's Auto Park of Urbana responded

Hello Rich, we’re happy you had a positive experience with Idris and Derrick! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

April 03, 2019

Afternoon with Idris I just spent the afternoon With Idris Talking VOLKSWAGENS! Actually I always learn new interesting information About my current JETTA and what th More

by Bettyann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's VW of Urbana

April 03, 2019

Comfortable experience It was time to get a new car after driving my old car >180,000 miles. I had been researching new cars online for several months. I went to Napleton to More

by jmom
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor
April 03, 2019

Excellent Customer Service from Kevin. I didn't feel pressured. He was able to answer every question I had with ease. I would recommend him. More

by djb
Recommend Dealer
Yes
Apr 09, 2019 -

Napleton's Auto Park of Urbana responded

We're happy to hear Kevin was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's VW of Urbana

April 03, 2019

Great service Came all the way from Ottawa to buy a car from Bruce Andree at Napleton’s. He took the time to listen to my needs and now I’m in a new Camry More

by Bruce is the best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new vehicle! We're happy to hear Bruce was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

April 03, 2019

Great Experience Matt and Darrin were great to work with! Both were flexible and available when needed. The process was very quick and we cannot be more pleased with o More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car, Megan! It is great to hear our both Matt & Darrin was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

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