Back

Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
Contact Dealership

1111 Napleton Way

Urbana, IL

61801

Directions

By Type

Showing 2,556 reviews

March 29, 2019

Great sales knowledge from Brad g They are always there for me today answer questions along the way and after the sale is done willing to get extra step great friendleness More

by Steve1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2019 -

Napleton's Auto Park of Urbana responded

Hello Steve, it’s great to hear you had a positive experience with our team. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your automotive needs. Thanks again!

March 29, 2019

Brandon is great I loved working with Brandon! He was very helpful and accommodating. I will be recommending him to family and friends that are looking to buy a car! More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor
March 29, 2019

Great experience, exceptional staff! Sam Samet did a great job helping us get exactly what we needed. Answered all our questions and even pointed out things we hadn't considered. All arou More

by Blue shirt guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2019 -

Napleton's Auto Park of Urbana responded

Thanks for sharing your recent experience with us! We hope you continue to choose Napleton Toyota of Urbana as your first choice for all your vehicle needs.

March 28, 2019

ThanK you Jim! It was great working w/ Jim(Stevens). He took the initiative to help us, answering our questions with regards to the Pilot we came for. It was my firs More

by queenbee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
March 28, 2019

Brandon Taylor is the absolute best! We made a “vip appointment” and were told to ask for a certain salesperson. We came in at the designated time and of course that person was not around More

by Cindy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor
March 28, 2019

Wonderful experience! I came in to purchase my first pre-owned car with a fairly low budget. Anthony helped me every step of the way, and Napleton Toyota went the extra mil More

by madeemoiselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2019 -

Napleton's Auto Park of Urbana responded

We appreciate you choosing Napleton Toyota of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

March 28, 2019

Very great experience Chris helped me understand all the aspects of the car and was very knowledgable. He did not rush my decision making, but let me take my time to consid More

by appreciatedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2019 -

Napleton's Auto Park of Urbana responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 28, 2019

Great experience Idris is honest and trustworthy. The car buying experience was too easy. He took the time to go over all the features an options. Thanks More

by mackman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2019 -

Napleton's Auto Park of Urbana responded

We hope everything was handled to your expectations, Peter. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

March 28, 2019

Quick delivery! Idris is the best salesman I've ever worked with. He's very friendly and patient, always keeps me up to date with the status of my order without me ev More

by Duke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car, Duke! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

March 28, 2019

Overall Great Experience I had some problems buy a car before, but they went above and beyond to make sure I get great service. Woody really goes out of his way to make your e More

by Mark1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2019 -

Napleton's Auto Park of Urbana responded

Hello Mark, we’re happy you had a positive experience with Woody! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

...
172
...