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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
March 28, 2019
Great customer service. Awesome experience. Sales person Woody was great to work with. I bought a car for my start up business and highly recommend Woody and this dealership. Awesome experience. Sales person Woody was great to work with. I bought a car for my start up business and highly recommend Woody and this dealership. More
by smaltzc31
March 28, 2019
I purchased a new 2019 Volkswagen Jetta GLI. The Sales Man was great. He answered all of my questions. He did a fantastic job of explaining the car's new equipment. The test drive was great. The Sales Man was great. He answered all of my questions. He did a fantastic job of explaining the car's new equipment. The test drive was great. More
by Jim the buyer
March 28, 2019
Great deal Brad was very helpful in identifying the car that would be the best fit for me and working to give me a good deal. I highly recommend him if you are l Brad was very helpful in identifying the car that would be the best fit for me and working to give me a good deal. I highly recommend him if you are looking for a new vehicle. More
by Annie's Mom
March 28, 2019
Great job Very pleasant exceptional service not pushy didn't stop looking until Brad found a right fit for me physically and financially thanks to Brad I Very pleasant exceptional service not pushy didn't stop looking until Brad found a right fit for me physically and financially thanks to Brad I am enjoying my new Kia sorento. Thanks Brad More
by Victoria
March 28, 2019
A seamless experience. I was instructed by Kevin in the main controls to operate my Passat. Part of the fun in purchasing a new car is learning it;s differences I was instructed by Kevin in the main controls to operate my Passat. Part of the fun in purchasing a new car is learning it;s differences More
by vw68
March 28, 2019
Purchase of new vehicle Best buying experience ever. Brad was very helpful before and after the purchase. Paperwork was all set up. Excellent service, I would definitely r Best buying experience ever. Brad was very helpful before and after the purchase. Paperwork was all set up. Excellent service, I would definitely recommend this dealership. More
by Happy buyers
March 28, 2019
It was a great and easy to buy a new vehicle I would recommend Napleton to everyone and I would recommend Brandon as the man to go to. He was great to work with and knew what he was talking abo I would recommend Napleton to everyone and I would recommend Brandon as the man to go to. He was great to work with and knew what he was talking about. More
by Cop7777
Employees Worked With
Brandon Taylor
March 28, 2019
New car purchase My experience and time was GREAT during the search and location of my vehicle. Kevin was awesome with giving me abundance of knowledge and tips about My experience and time was GREAT during the search and location of my vehicle. Kevin was awesome with giving me abundance of knowledge and tips about my vehicle before and after purchase and delivery of the vehicle. I was really appreciative Kevin and the staff made sure with my little daughter and I was comfortable at all times while we were at the dealership. Very pleased with the timely buying process. More
by Walt2018
March 28, 2019
A pleasure to work with I have bought many cars in my life and Bruce made the experience fantastic. Bruce went above and beyond to make sure we were happy. I have never wo I have bought many cars in my life and Bruce made the experience fantastic. Bruce went above and beyond to make sure we were happy. I have never worked with a more conscientious salesperson. You truly have a great person representing your business. More
by Bruce
