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Napleton's Auto Park of Urbana

Urbana, IL

4.5
2,565 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,565 reviews

January 29, 2019

most amazing car buying experience i feel like i walked away with a awesome car!!! My credit is terrible but they worked with me and were very patient,they did not just put me into a ca More

by aarona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Geegan
January 29, 2019

Great Service Very pleased with my experience thus far with Napletons. Worked really hard with me on my budget and exploring my options. Shout out to Derrick and Ke More

by marrissad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2019 -

Napleton's Auto Park of Urbana responded

Hi Marrissa , Thank you guys for allowing us to serve you during your purchase. It was truly a pleasure to work with you. I look forward to speaking with when you are in for your oil changes. Until then, enjoy your new vehicle. Derrick Helm

January 29, 2019

Brittani Jeremy and Jim were excellent. From making sure we got the best deal to making sure we understood all the options on our car. Thanks guys. Top notch. More

by Brittp
Recommend Dealer
Yes
Employees Worked With
Jeremy and Jim
January 28, 2019

Easy to work with & Simply nice to work with We went there with a tough to work around schedule because I’m in school three and a half hours away, but they made it work by going back and forth ov More

by JoshB250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2019 -

Napleton's Auto Park of Urbana responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

January 28, 2019

Quick and easy The deal was easy to get done. The people were very helpful in the process, i would highly recommend comeing to napletons in Champaign to buy a car. More

by Natem1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umi
Jan 30, 2019 -

Napleton's Auto Park of Urbana responded

Thank you for the review, congrats on your new car too- Jeff

January 28, 2019

Good job We came to Napletons for a used car for my grandson because I have had great experiences at this dealership in the past. The employees are friendly, More

by Natescorolla2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umi Essien
Feb 01, 2019 -

Napleton's Auto Park of Urbana responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

January 28, 2019

Me encanta nuestro carro nuevo! Le damos gracias a Bruce y Darrin por ayudarnos a comprar un carro. Nos ayudaron bastante y nos dieron el mejor precio. Trabajaron con nuestras circun More

by Mexarican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019 -

Napleton's Auto Park of Urbana responded

Hola, nos esforzamos por obtener el 100% de satisfaccion, y es genial ver que tuviste una experiencia tan positiva en Napleton Toyota of Urbana. Por favor no dude en llamarnos si necesita algo mas!

January 28, 2019

Best Buying Experience Bruce is exceptional to interact with. He is knowledgeable and helpful in the whole process. Darrin was also extremely professional and helped us to w More

by Dlopez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2019 -

Napleton's Auto Park of Urbana responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton Toyota of Urbana and we hope to see you again!

January 27, 2019

Good Deal Good Service Good Truck! Great transaction from salesman SAM to start to Ted with paperwork to finish and everyone in between was awesome. I buy my vehicles at Napletons! More

by Steve Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2019 -

Napleton's Auto Park of Urbana responded

Thank you so much for sharing your recent experience with us, Steve Tundra! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 27, 2019

Persistent in finding the rare model I wanted I was without a vehicle, so I was in need of a new car as fast as possible, but I also had my heart set on a rare two-tone color combo. Matt stayed o More

by Ryan B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car, Ryan! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Take care!

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