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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
January 27, 2019
Persistent in finding the rare model I wanted I was without a vehicle, so I was in need of a new car as fast as possible, but I also had my heart set on a rare two-tone color combo. Matt stayed o I was without a vehicle, so I was in need of a new car as fast as possible, but I also had my heart set on a rare two-tone color combo. Matt stayed on top of the search, and was able to get the color vehicle I wanted in less time than it would've taken to wait on a factory order. Very happy with my experience, and with the car! More
by Ryan B
January 26, 2019
Feliz Bruce A. Andree es la persona la cual les recomiendo, en la hora de comprar un carro, el te allluda con cualquier pregunta o duda que tengas antes de Bruce A. Andree es la persona la cual les recomiendo, en la hora de comprar un carro, el te allluda con cualquier pregunta o duda que tengas antes de tomar tu final decision, yo personalmete celos recomiendo. More
by Bruce is a nice person.
January 26, 2019
Always a pleasure This is the second time I have purchased a vehicle from Napleton and I wouldn’t hesitate to go back again. Each time our salesperson was fantastic and This is the second time I have purchased a vehicle from Napleton and I wouldn’t hesitate to go back again. Each time our salesperson was fantastic and actually fun to work with. They made sure that every detail was correct, and all the paperwork was ready to go when we came to pick up the vehicle. They’re easy to communicate with and always ready to help. More
by fastdoc98
January 26, 2019
Fast, efficient, informed; great experience Bruce Andree was well-informed and answered all of my questions. He has a great sense of humor which made the process fun. 10/10 I'd refer and buy my Bruce Andree was well-informed and answered all of my questions. He has a great sense of humor which made the process fun. 10/10 I'd refer and buy my next car with Bruce. More
by GabiCooper
January 26, 2019
Finally Bruce Andree has been after me for the past 3 years to trade in my Celica. I did so today and am extremely happy. Bruce made it effortless and fun. Bruce Andree has been after me for the past 3 years to trade in my Celica. I did so today and am extremely happy. Bruce made it effortless and fun. Thanks Bruce More
by Happy
January 25, 2019
Brought the car to me Bruce is a very nice guys Brought car to my home for me to test drive Found the car I wanted with options I wanted and price I wanted Bruce is a very nice guys Brought car to my home for me to test drive Found the car I wanted with options I wanted and price I wanted More
by Bruce is the best
January 24, 2019
Go Anthony! I was pleased with the service Anthony Shelton gave me. He was thorough in his explanations of everything from the features of my car to questions a I was pleased with the service Anthony Shelton gave me. He was thorough in his explanations of everything from the features of my car to questions about the paperwork. He was very patient with me, an older client with minimal expertise in dealing with all the technological aspects of these updated cars. It took me several days to decide on my purchase. I didn't feel any pressure from Anthony, but he did follow up with me at reasonable intervals that I suggested. I would certainly recommend him if a friend asks me about my experience at Napleton Toyota. More
by Emjay
Employees Worked With
Darrin (don't know his last name)
January 24, 2019
Helpful & understanding. Thankful I chose this dealership instead of my “first choice” The entire staff was kind, friendly, informative, understanding & very helpful. I told t Thankful I chose this dealership instead of my “first choice” The entire staff was kind, friendly, informative, understanding & very helpful. I told them my situation and feel as if they gave me the best option available. Thank you. More
by Dsr19
Employees Worked With
Jose Barajas
January 24, 2019
Second purchase from Sam My second purchase of a Toyota from Sam at Napleton. Easy, honest, and available for assistance and explanation of any step in the car buying process. My second purchase of a Toyota from Sam at Napleton. Easy, honest, and available for assistance and explanation of any step in the car buying process. More
by Toyotaismyjam
January 24, 2019
Awesome Bruce was very helpful and attentive to our needs and wants. He did an awesome job at doing what he could to get us a vehicle that met our needs and w Bruce was very helpful and attentive to our needs and wants. He did an awesome job at doing what he could to get us a vehicle that met our needs and wants. I highly recommend Napletons. More
by Cpeevler
