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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

January 12, 2019

BEN IS THE BEST! Ben has be very personable and helpful through this whole car buying process. He is very down to earth and will help you get the best deal. Highly rec More

by llheinz57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Starks
January 11, 2019

I bought the 2019 Avalon Touring Model! Dealership very responsive to initial inquiry. Anthony very good at explaining vehicle features and answering questions. He was pleasant and professio More

by T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019 -

Napleton's Auto Park of Urbana responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 11, 2019

Ben at Napletons! Ben was very helpful assisting me with getting a new car! Very patient with my mom too! I would recommend him to all my friends and family to come buy More

by JSRebbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Starks
January 10, 2019

Great experience Matt did not pressure us and was very knowledgeable. He answered all of our questions. He was very pleasant and easy to work with. I didn’t feel like More

by Sruggles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new SUV! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

January 10, 2019

Too efficient! When my 2014 Tacoma was recently totaled, I stopped in Napleton's to start the process of finding a 2019 optioned just like my old one. I figured the More

by KGlancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new truck! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

January 09, 2019

Beautiful Wanted to buy myself out of my lease and he sold me a new car that I’m actually happy about buying. Great. Fantastic. Wonderful man. Excellent. More

by bailey7196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019 -

Napleton's Auto Park of Urbana responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 09, 2019

Bruce Andree and the best car buying experience Bruce helped my daughter buy a new car and made it completely painless and actually fun!! He was so personable and friendly! I highly recommend him More

by Spacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

January 09, 2019

Winter Buy I went just looking at the Rave 4's not really thinking about buying but just looking. I was approached by a Sales man and said he could give me m More

by Patterson,jenny 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new Rav4! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

January 09, 2019

First new car Fantastic people worked with us all the way through! Anthony was fantastic! Worked with getting us the right financing! I will definitely recommend t More

by RealCSW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Shelton
Jan 17, 2019 -

Napleton's Auto Park of Urbana responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Toyota of Urbana! We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

January 09, 2019

FABULOUS We went into napletons not knowing if we could get a car. We told them what we could and what we wanted and they worked Very hard to make it happen. More

by The Walters 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2019 -

Napleton's Auto Park of Urbana responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to be of service to you again in the future. Best wishes, Napleton Toyota of Urbana

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