Napleton's Auto Park of Urbana

Love my Jetta Great selection friendly atmosphere love my new Jetta. I came in looking for a replacement Mazda and ended up buying a Volkswagen my granddaughter ha Great selection friendly atmosphere love my new Jetta. I came in looking for a replacement Mazda and ended up buying a Volkswagen my granddaughter had purchased a Volkswagen and really likes it so I thought I would give it a try very glad that I did everyone at Napleton was great to do business with. More

Great experience Matthew Shanks and his team were recommended to me by a good friend and coworker of mine. He wasn't pushy, showed me exactly what I wanted to see, and Matthew Shanks and his team were recommended to me by a good friend and coworker of mine. He wasn't pushy, showed me exactly what I wanted to see, and was very patient. Leading up to my visit to test drive, he was very prompt via email, which was very helpful in my planning. His team were extremely professional and I would recommend their service to anyone looking for a great car and a great deal. More

A great first time buying experience! The whole time Bruce made sure he backed everything he said with solid facts and numbers, and would always double check to be sure everything he was s The whole time Bruce made sure he backed everything he said with solid facts and numbers, and would always double check to be sure everything he was saying was correct so I would be happy with my purchase, especially being a first time new car buyer. Bruce made the experience very pleasant, got an incredible deal, (thank you very much both to Bruce and Jess!) I highly recommend Bruce and Jess, and look forward to working with them more in the future. More

Very helpful Matt was extremely helpful while I purchased a new car. He was able to answer my questions. He did a good job staying in touch with me during my sho Matt was extremely helpful while I purchased a new car. He was able to answer my questions. He did a good job staying in touch with me during my shopping. I'm thankful he found the car I wanted in the color. Thanks! More

Sam Samet is the best! Friday, December 21, I purchased my 2019 Toyota Avalon Touring Edition. I am still elated!! My Sales Professional, Sam Samet, made my purchase a breez Friday, December 21, I purchased my 2019 Toyota Avalon Touring Edition. I am still elated!! My Sales Professional, Sam Samet, made my purchase a breeze with his knowledge of the vehicle, and very caring demeanor. Randy Sledge in Finance made the paperwork process quick and very efficient so I could be on my way, totally my style!! All in all, I wish there was a spot on here to give everyone a 10. Thank you for making this car buying experience one to remember!! More

Excellent They were all so helpful with finding me the perfect car. Sam was extremely helpful and kind and made sure i had the best experience They were all so helpful with finding me the perfect car. Sam was extremely helpful and kind and made sure i had the best experience More

New car purchase Sam was pleasant, and very helpful. Mede a new car purchase a good experience.Would reccommed the dealership and the salesman to all. The whole time h Sam was pleasant, and very helpful. Mede a new car purchase a good experience.Would reccommed the dealership and the salesman to all. The whole time he was trying to keep me satisfied. More

Great experience! Sam made the entire new car buying experience easy and enjoyable. He kept me up to date on when my car would be in and he was incredibly knowledgeabl Sam made the entire new car buying experience easy and enjoyable. He kept me up to date on when my car would be in and he was incredibly knowledgeable about my new rav. Thanks Sam! More

Wonderful experience! We had an awesome experience with Kevin at Napleton’s Volkswagen of Urbana! He was very knowledgeable, friendly and we enjoyed working with him! We ab We had an awesome experience with Kevin at Napleton’s Volkswagen of Urbana! He was very knowledgeable, friendly and we enjoyed working with him! We absolutely love our 2019 Volkswagen Tiguan SEL! We will be back in a few years for our Atlas! 😁 More