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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
December 16, 2018
Anthony was fabulous Anthony was very professional, knowledgeable and tried to make our experience despite long waiting time the best he could. We were offered food and dr Anthony was very professional, knowledgeable and tried to make our experience despite long waiting time the best he could. We were offered food and drinks for the 3 hours waiting for the business person to complete the sale. More
by Viola
December 15, 2018
very good experience! Woody was very easy to deal with. Would buy again from him. Hyundai Sonata was delivered to me after the purchase ready to go. I picked the right de Woody was very easy to deal with. Would buy again from him. Hyundai Sonata was delivered to me after the purchase ready to go. I picked the right dealer. More
by firefighter
December 14, 2018
Ben did a great job!"" Ben helped me get out of a car that was unsafe for my family and I and into a great car that puts my worries to rest when it comes to the purchased o Ben helped me get out of a car that was unsafe for my family and I and into a great car that puts my worries to rest when it comes to the purchased o a better vehicle. More
by anthony.napolitano14
Employees Worked With
Ben Starks
December 14, 2018
Donuts Even though I haven't bought a car from Bruce, he always offer coffee and donuts when I need service my Camry. He knows the right donut before I get Even though I haven't bought a car from Bruce, he always offer coffee and donuts when I need service my Camry. He knows the right donut before I get the choose. It's like he's psychic. More
by Donuts
December 13, 2018
Sam is the best!! I’ve never met a car dealer with more knowledge about the vehicles they are selling. Sam was so helpful, very genuine and knew every detail about the I’ve never met a car dealer with more knowledge about the vehicles they are selling. Sam was so helpful, very genuine and knew every detail about the Toyotas we looked at. We bought a Sienna and he made sure to find a model that had exactly what we wanted. He was very friendly and offered great customer care. I would highly recommend him! More
by Dmr217
December 13, 2018
Ben Starks took care of me Ben was great and listened to what I was looking for. Helped me find what I needed that day, and got me out quick. Definitely recommend for your car b Ben was great and listened to what I was looking for. Helped me find what I needed that day, and got me out quick. Definitely recommend for your car buying experience. More
by anthony.simon90
Employees Worked With
Ben Starks
December 13, 2018
Good Experience Overall. I Will Be Back. I hated the car buying process. But the staff at Napleton really did an excellent job of minimizing the stress of buying. It was painless and now I am I hated the car buying process. But the staff at Napleton really did an excellent job of minimizing the stress of buying. It was painless and now I am driving a car that I really like, with a great bumper to bumper warranty. More
by Radamsgp07
December 12, 2018
New car Bruce was very personable and pleasant to work with as well as very knowledable about the vehicles. He made the car buying process very easy. We were Bruce was very personable and pleasant to work with as well as very knowledable about the vehicles. He made the car buying process very easy. We were very pleased. More
by laclou13@gmail.com
December 12, 2018
Great Experience Working with Bruce was great. He took us from start to finish. It was a pleasure to with him. Overall would recommend him to anyone. Working with Bruce was great. He took us from start to finish. It was a pleasure to with him. Overall would recommend him to anyone. More
by Srascher
December 12, 2018
Search for perfect truck Bruce Andree is the reason we continue to come to Napleton. He is very helpful, and he goes that traditional "extra mile" for each and every customer. Bruce Andree is the reason we continue to come to Napleton. He is very helpful, and he goes that traditional "extra mile" for each and every customer. He listens to our needs, and makes sure we have thought of every option, so that we make the best choice for us and our family. Highly recommend anyone who goes to Napleton search out Bruce for excellent service. More
by Don and Marsha Hays
