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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
November 10, 2018
Jim Stevens excellent representative for your company! I am a return customer and again asked to see JIM STEVENS to help me. He is a very personable, knowledgeable, salesman that takes great care of his c I am a return customer and again asked to see JIM STEVENS to help me. He is a very personable, knowledgeable, salesman that takes great care of his customer with followups to make sure the buyer is happy with their purchase. I hope he will still be at your dealership when I am ready to buy again. L. Beason More
by mamaL
Employees Worked With
Jim Stevens
November 10, 2018
Bruce Andree is the BEST! My family has purchased several vehicles from Bruce. He always takes time and makes sure we find exactly what we are looking for in a new or new to us My family has purchased several vehicles from Bruce. He always takes time and makes sure we find exactly what we are looking for in a new or new to us vehicle. More
by Aritchie
November 09, 2018
Matt was great My wife had an accident and we had to replace our car on short notice. Matt was very understanding and took good care of us. We will definitely call h My wife had an accident and we had to replace our car on short notice. Matt was very understanding and took good care of us. We will definitely call him next time we need a car. More
by Larry
November 09, 2018
A new rav Bruce Andree has sold us two Toyotas now, and my husband and I would work with him again and again. He is knowledgeable, trustworthy, friendly, helpfu Bruce Andree has sold us two Toyotas now, and my husband and I would work with him again and again. He is knowledgeable, trustworthy, friendly, helpful and patient — one of the best! More
by New RAV!!
Employees Worked With
Steve Palmer
November 09, 2018
Amazing Nathan was awesome. He went above and beyond with helping find my ideal car. Not only did he help with car but also my baby which for me was a deal br Nathan was awesome. He went above and beyond with helping find my ideal car. Not only did he help with car but also my baby which for me was a deal breaking. He answered questions throughly and was patient. I always had the negative connotation that napleton had pushy pushy salesman but in reality he was not pushy at all. Definitely buying my next car with him again. He also had great since of humor. More
by Adriana
November 08, 2018
Good people, great to work with The folks at Napleton treated us respectfully. We never felt taken advantage of, as we had at other dealerships. Sam was delightful to work with. He i The folks at Napleton treated us respectfully. We never felt taken advantage of, as we had at other dealerships. Sam was delightful to work with. He is very well versed in all things Toyota. I highly recommend Napleton for a great experience in car shopping. More
by EJJLHall
November 08, 2018
Awesome experience! Emma and her team made it easy to buy a 2019 Toyota Corolla. I also know that if I have any problems that they are there for me. I would highly recomm Emma and her team made it easy to buy a 2019 Toyota Corolla. I also know that if I have any problems that they are there for me. I would highly recommend Napleton's for your next car buying experience! I'm set for next 10 years! They bring piece of mind! More
by ai481962
Employees Worked With
Emma Corley and Larry Madden
November 07, 2018
Smooth experience Our experience with Napleton's was pretty seamless. Matt Shanks did a good job with the sale and he's a very low key guy - not at all pushy. The dea Our experience with Napleton's was pretty seamless. Matt Shanks did a good job with the sale and he's a very low key guy - not at all pushy. The dealership was well prepared for the smooth transaction and didn't try to sell us a lot of unwanted extras. We will return in the future. More
by Jeff
November 07, 2018
Great experience! Everyone was kind and welcoming! They let me end my current lease early and worked with me to get exactly what me and my growing family needed! I wou Everyone was kind and welcoming! They let me end my current lease early and worked with me to get exactly what me and my growing family needed! I would highly recommend! More
by Jvnjepsen
