Napleton's Auto Park of Urbana

Great service Bruce Andre has always treated us extremely well. He sold us both our vehicles and was always available to help with any questions or concerns we had. Bruce Andre has always treated us extremely well. He sold us both our vehicles and was always available to help with any questions or concerns we had. Would highly recommend him More

Excellent experience Friendly and responsive salespeople. Outstanding service! Love the new safety features. Karen took me out and explained all the new features to me. Ap Friendly and responsive salespeople. Outstanding service! Love the new safety features. Karen took me out and explained all the new features to me. Appreciate the great help. More

Friendly and Painless Anthony was very friendly and personable. His manner and approach eased any anxiety I was feeling. He was patient with me. No pressure or rush. Anthony was very friendly and personable. His manner and approach eased any anxiety I was feeling. He was patient with me. No pressure or rush. Andrew patiently took time to find the exact car I wanted. His knowledge of the business is invaluable. Everyone that I interacted with at Napletons was friendly and kind. More

Stress free We came in today to just see what they had and we walked out with a brand new rav4! We first met Jess the manager and he right off the bat helped us f We came in today to just see what they had and we walked out with a brand new rav4! We first met Jess the manager and he right off the bat helped us find what we wanted without being pushy! That was extremely important to us and he did a great job showing us different vehicles without making us feel like we had to make a decision quick! We then went Warren and he ended up being the one to sell us our rav4. He was very nice and helpful as well! He never pushed us to hurry up or never pushed us to add more than what we said we wanted! I really appreciated all the help and loved how nice everyone was! More

Great service with a smile We had a great experience in purchasing our new Kia Sorento. 5e sales staff was patient with negotiating with my husband through text messages and me We had a great experience in purchasing our new Kia Sorento. 5e sales staff was patient with negotiating with my husband through text messages and me relaying information and to them. Jasmine was friendly and kept smiling and remained courteous even when we were asking a lot from her. More

Idris McPherson my Sales Associate best ever! My second Jetta Love Napeltons! Tremendous Service Department and Sales they go out of their way to make the Deal for you!! Highly recommend you stop My second Jetta Love Napeltons! Tremendous Service Department and Sales they go out of their way to make the Deal for you!! Highly recommend you stop in and see Idris McPherson More

Very Informative I am new to driving after over 40 years and Bruce spent several hours going over the car and all of its equipment. He was very engaging, with no sales I am new to driving after over 40 years and Bruce spent several hours going over the car and all of its equipment. He was very engaging, with no sales pressure. More

Great dealership We met Anthony in the lot a month ago. He spent lots of time with us showing us many different RAV4’s. We owned a 2010 RAV4. Absolutely no pressu We met Anthony in the lot a month ago. He spent lots of time with us showing us many different RAV4’s. We owned a 2010 RAV4. Absolutely no pressure. I really like that in a dealership. Yesterday, October 31st, we went back and found Anthony. He worked with us to find the right car. We decidedly on one and the transaction couldn’t have been smoother. In four hours we drove our new car home. Anthony answered all or questions and we are very satisfied. More

A girl wants what she wants Idris was so awesome helping me find my perfect car. Kids grown its time for that "me" car. I wanted certain things and got just that! Idris was so awesome helping me find my perfect car. Kids grown its time for that "me" car. I wanted certain things and got just that! More

Great Kevin was great made sure we picked the right vehicle for are family and that had everything we wanted. Kevin and the others made sure that experienc Kevin was great made sure we picked the right vehicle for are family and that had everything we wanted. Kevin and the others made sure that experience was a good one. More