Napleton's Auto Park of Urbana

As usual, I had a very good experience at this dealership. I came in for scheduled maintenance and saw Bruce Andree, my favorite salesman here. Bruce is a really nice salesman and he makes the Napelton experie I came in for scheduled maintenance and saw Bruce Andree, my favorite salesman here. Bruce is a really nice salesman and he makes the Napelton experience fun. More

Praise for,the hard working personnel at Napletons We needed some further lessons on the navigation system of the car we purchased on September 13. We returned on September 14 and were greeted by Anth We needed some further lessons on the navigation system of the car we purchased on September 13. We returned on September 14 and were greeted by Anthony Shelton who eagerly and warmly answered our questions and demonstrated the finer features of our Rav 4. He did not have to accommodate us as he was not the original salesman but he chose to assist us and educate us as to the finer electronic aspects of the car. We were very appreciative and he was a good instructor. More

Brian was excellent !!!!!! Very pleased easy to deal with i will referrer everyone to Brian!!!! This was so much easier than i have ever expected. My buisness manger was easy to Very pleased easy to deal with i will referrer everyone to Brian!!!! This was so much easier than i have ever expected. My buisness manger was easy to work with as well. More

Praise for the personnel at Napleton's Toyota of Urbana We came to Napleton's seeking to investigate the purchase of a different vehicle. We were immediately warmly greeted by Bruce Andree who was very he We came to Napleton's seeking to investigate the purchase of a different vehicle. We were immediately warmly greeted by Bruce Andree who was very helpful and enjoyable. He was non-pressuring but took much time with us in exploring all of the automotive possibilities that fit our criteria. We had not anticipated the purchase of a car but Bruce directed us toward a car that met all of our specificiations. We bought a used car that would not have necessarily required Bruce to thoroughly explain the finer details of the car, but he did exactly that. The hour was late but he acted as though he all the time in the world to teach us. Incidentally, his dog was photgenic as Bandit sat in Bruce's car and looked as though Bandit was going to drive the vehicle home. We even took a picture as this was a photo moment!! Everyone else was so accomodating to include the closer and finance manager. However, most of our contact was with Bruce and we would heartedly recommend his services and expertise in a car selection. Thank you. More

He gives me the v.i. p. Treatment Leased a tundra from Bruce Andree 2 years ago and every time I come in for service he says hi and treats me royally! He always has a cup of coffee an Leased a tundra from Bruce Andree 2 years ago and every time I come in for service he says hi and treats me royally! He always has a cup of coffee and a cigar waiting for me as I get my Tundra serviced. You don’t find customer care like that anywhere else! More

Leo Davis Leo was incredibly friendly and helpful throughout the entire process. He worked with me and we were able to make a deal that we are both happy with. Leo was incredibly friendly and helpful throughout the entire process. He worked with me and we were able to make a deal that we are both happy with. More

Great experience I dont have anything bad to say about my purchase from the beginning of the test drive to the purchase.Everyone was professional. The process went ver I dont have anything bad to say about my purchase from the beginning of the test drive to the purchase.Everyone was professional. The process went very smoothly. More

Rich will take great care of you! If you are looking for a Toyota, be sure to look for Rich Medlen! He will be able to get you in Toyota that will meet your families needs! Just tell If you are looking for a Toyota, be sure to look for Rich Medlen! He will be able to get you in Toyota that will meet your families needs! Just tell him what you need and he will work very hard for you! More

Bruce Andree the best Bruce Andree ROCKS and I should know. I'm a musician. he takes the time to listen to my needs and I'm now in a new sienna. Bruce Andree ROCKS and I should know. I'm a musician. he takes the time to listen to my needs and I'm now in a new sienna. More

Needed bigger vehicle From beginning to end our salesman Jim Stevens was extremely helpful and knowledgeable. He was not pushy and didn't use any salesman tactics that you From beginning to end our salesman Jim Stevens was extremely helpful and knowledgeable. He was not pushy and didn't use any salesman tactics that you see at other dealerships. It was a very enjoyable experience and we will definitely be a buying our next vehicle from Napleton's. More