Napleton's Auto Park of Urbana

VW is A+ Sales people, manager, detailers, finance rep, service reps - all top notch. We are always more than happy to deal with VW personnel. Love my new car Sales people, manager, detailers, finance rep, service reps - all top notch. We are always more than happy to deal with VW personnel. Love my new car! Patricia Rape More

Friendly Napleton’s We enjoyed our experience at Napleton’s and highly recommend them to our friends. Idris McPherson was our professional salesperson and he helped us bu We enjoyed our experience at Napleton’s and highly recommend them to our friends. Idris McPherson was our professional salesperson and he helped us buy a great car! More

Best way to purchase a VW...From friends As my wife and I drove onto the Napleton's VW lot to look for a new car, I saw Derrick and Idris helping another customer. I smiled and thought how n As my wife and I drove onto the Napleton's VW lot to look for a new car, I saw Derrick and Idris helping another customer. I smiled and thought how nice it was to see both men and knew that the future purchase process would be a pleasant experience and it was. Both men worked hard to find us the vehicle we wanted and went the extra step to make sure we knew all our options. When the car arrived, Idris gave us one of the most complete and informative new car orientation we have ever had. No question was left unanswered and he seemed to know our questions even before we asked. Thank you Idris for all your help and we look forward to our next purchase with your help. More

Great Job Rich Richard Medlen is an outgoing,, friendly guy. He’s easy to talk to and takes his job seriously. He is an asset to your company Richard Medlen is an outgoing,, friendly guy. He’s easy to talk to and takes his job seriously. He is an asset to your company More

Jim Steven and Umi were honest and fair Jim was very attentive to my wife and I. He listened to our needs and provided exceptional information when answering our questions. He even took the Jim was very attentive to my wife and I. He listened to our needs and provided exceptional information when answering our questions. He even took the time to recommend maintenance steps to take with my car in the event I did not decide to purchase. That suggestions was very appreciated and made a great impression. Umi was honest from the start. He provided me with factual estimates around what I could expect from financing options. These estimates and clear communication of the facts was key in determining my decision. I was working with three dealers to purchase a Prius. For the reasons stated above, I chose to purchase Napleton. More

My New Babe 😍 I love my new car! Was my 1st time buying a new car and it was well worth the wait. ? Sales team was great! 👍 Highly recommend I love my new car! Was my 1st time buying a new car and it was well worth the wait. ? Sales team was great! 👍 Highly recommend More

Through, Professional, Exceptional, Knowledgeable My salesman Idris was so knowledgeable about the vehicle I purchased. He was very helpful by explaining to me how to operate the vehicle. Idris was Ve My salesman Idris was so knowledgeable about the vehicle I purchased. He was very helpful by explaining to me how to operate the vehicle. Idris was Very pleasant. I cannot say i have ever met a salesman with his expertise! Thank you Idris it was my pleasure working with you! More

Rich Medlen Rich is one of the most knowledgeable and professional salemsen I’ve had help me. He was able to find the perfect car for me. Rich is one of the most knowledgeable and professional salemsen I’ve had help me. He was able to find the perfect car for me. More

Richard Medlen is awesome!!! Richard will take the time to listen and work with you to find a vehicle that will meet your needs. Contact him today for assistance!!!! Richard will take the time to listen and work with you to find a vehicle that will meet your needs. Contact him today for assistance!!!! More

Review for Rich Medlen Rich always takes the time to listen to customers. Great personality. Easy to work with. Makes you feel at ease. Did not feel pressured by him. Rich always takes the time to listen to customers. Great personality. Easy to work with. Makes you feel at ease. Did not feel pressured by him. More