Napleton's Auto Park of Urbana

Thank you Kevin made my first car purchase experience as easy and pleasant as possible. When I first showed up in his office, he was very patient to talk to me Kevin made my first car purchase experience as easy and pleasant as possible. When I first showed up in his office, he was very patient to talk to me about the differences of the models that I was interested in. He then let me test drive three different vehicles, on different road conditions. This really let me have sufficient time and experience before making a decision. During the entire process, Kevin was not pushy at all, checking in with me every now and then to make sure I had all my questions answered. Eventually when it came to purchase, Kevin and Derrick made their effort to work with me to get to an agreement that both sides were happy with. I now have my new car with me, and I want to thank Kevin at Napleton for all this help! More

Purchased a 2019 Toyota CHR Matt Shanks and the team at Napleton Toyota were great. No pressure or awkward sales tactics. A straightforward and informative buying experience. I w Matt Shanks and the team at Napleton Toyota were great. No pressure or awkward sales tactics. A straightforward and informative buying experience. I would highly recommend them for your next new or used vehicle purchase. More

Toyota Sienna A great dealership to work with. We ran into a slight problem with our trade. But our salesman Chris and the finance department went above and beyond A great dealership to work with. We ran into a slight problem with our trade. But our salesman Chris and the finance department went above and beyond to make the deal work. This is our 4th vehicle to buy from Napelton’s. And I’m sure it won’t be our last. More

I love my Toyota! I am very happy with my experience at Napletons Toyota. Chris McCollum was a very down to earth yet knowledgeable sales person. After having less than I am very happy with my experience at Napletons Toyota. Chris McCollum was a very down to earth yet knowledgeable sales person. After having less than positive experiences with a couple of different dealerships in town, it was a relief to finally get the service I desired. Meanwhile, I love my new Highlander! More

Volkswagen The whole experience was easy and I am pleased with my purchase. I would recommend napletons to anyone who wants a good deal and trustworthy sales peo The whole experience was easy and I am pleased with my purchase. I would recommend napletons to anyone who wants a good deal and trustworthy sales people More

Great Service ! Very Helpful Volkswagen is a great place!@ The staff were very helpful and were happy to answer any questions we had. I would definitely recommend them to anyone w Volkswagen is a great place!@ The staff were very helpful and were happy to answer any questions we had. I would definitely recommend them to anyone who needs a car!! More

Friendly Don was very friendly and he took his time and showed me all the different features in each vehicle. I will be recommending him to friends and family! Don was very friendly and he took his time and showed me all the different features in each vehicle. I will be recommending him to friends and family! More

Friendly Don was very helping when it came to picking out a car. He definitely knows his Toyotas. Would definitely recommend him to anyone looking for a vehic Don was very helping when it came to picking out a car. He definitely knows his Toyotas. Would definitely recommend him to anyone looking for a vehicle. More

Amazing people Don Skeels is an amazing person to talk to. He knows the ins and outs of every car. He also takes the time to actually listen to what the customer wan Don Skeels is an amazing person to talk to. He knows the ins and outs of every car. He also takes the time to actually listen to what the customer wants. More

Relaxing The sales team at napletons Volkswagen in urban were the most professional and courteous salesmen that I’ve every dealt with. There wasn’t a lot of The sales team at napletons Volkswagen in urban were the most professional and courteous salesmen that I’ve every dealt with. There wasn’t a lot of pressure but always trying to meet my wants and needs. More