Napleton's Auto Park of Urbana

Excellent Experience I had a truly excellent car-buying experience with Idris McPherson and the rest of his team at Napleton. Idris knew I wanted a manual transmission GTI I had a truly excellent car-buying experience with Idris McPherson and the rest of his team at Napleton. Idris knew I wanted a manual transmission GTI, and for several weeks kept on the look-out for one to pop up; when it did, he was patient and gracious in all interactions and not pushy in the least. He provided outstanding knowledge and customer service, coupled with a very professional and easy-to-work-with demeanor. I truly appreciate Idris’s hard work on this sale. And shout out to Larry, the best paperwork guy in the business! More

Good customer service Kevin was an excellent salesman and my daughter got the car of her dreams. I will be back to look at more VW Beetles. Thanks Kevin was an excellent salesman and my daughter got the car of her dreams. I will be back to look at more VW Beetles. Thanks More

Great dealership and great experience. Kevin and Derrick go above and beyond for their customers and truly want to give a great experience. They're dedicated to getting the exact vehicle yo Kevin and Derrick go above and beyond for their customers and truly want to give a great experience. They're dedicated to getting the exact vehicle you're looking for and making sure you have a better deal than any other dealer can provide. Will definitely recommend! More

Great experience! Our experience with trading cars at Napleton VW in Urbana was very nice. Kevin was very helpful and courteous. Living about 80 miles away, Kevin and t Our experience with trading cars at Napleton VW in Urbana was very nice. Kevin was very helpful and courteous. Living about 80 miles away, Kevin and the Napleton VW team always fix us up with a nice loaner so that we can shop or dine while our vehicle is being serviced. One thing I really appreciate about Kevin is that if he's not 100% sure of some question I might have, he checks it out and gets back to me asap. Some previous dealerships and salespeople would just tell me anything regardless of the accuracy of what the told me. Kevin is very good to take my phone calls if I have any questions. If he is with a customer when I call, he always gets back to me in a timely manner. Our experience with Kevin Abrams and the whole team at Napleton VW of Urbana, IL has been really good. I would have no qualms about sending family or friends to work on a car purchase with Kevin. More

Got exactly what we wanted for our family! Kevin was a huge help in getting us the minivan we wanted at the price we could manage. My kids were happy with the DVD option and my wife and I appre Kevin was a huge help in getting us the minivan we wanted at the price we could manage. My kids were happy with the DVD option and my wife and I appreciate the service Kevin offered. The time and effort he put forth to find what we wanted was exceptional. More

My first purchase of vehicle Kevin was so nice and helpful when I bought my first car, VW Tiguan. I strongly recommend him if you are considering to get a new vehicle! Kevin was so nice and helpful when I bought my first car, VW Tiguan. I strongly recommend him if you are considering to get a new vehicle! More

Kevin is amazing Kevin worked with my family and I to get us exactly what we antes in our price range. We love our vechile and Napoleons is great! We love the free car Kevin worked with my family and I to get us exactly what we antes in our price range. We love our vechile and Napoleons is great! We love the free car wash and they also do all of our oil changes. I will never shop any where else for a vechile. More

Let's test drive another Kevin was beyond patient with us, going far out of his way to make sure we got a vehicle that would fit our specific wants and needs. We test drove a Kevin was beyond patient with us, going far out of his way to make sure we got a vehicle that would fit our specific wants and needs. We test drove a couple of Volkswagens, obviously, but ended up looking at used SUVs. He was able to fit our budget and sent us home for the night (let's face it - forever) with test driven car number 8 or 9. So thankful that he was able to take the extra time to provide first class customer service! More

They have the best price and service! Kevin was great to work with ,and we have had great service from the service dept also was treated well from Derrick Helm when we needed a loan car. Kevin was great to work with ,and we have had great service from the service dept also was treated well from Derrick Helm when we needed a loan car. More

Amazing experience Called in the napletons about a Jeep I saw online and talked to Kevin who quickly set the car aside for my appointment got there very clean Kevin had Called in the napletons about a Jeep I saw online and talked to Kevin who quickly set the car aside for my appointment got there very clean Kevin had the perfect route for me to test drive the vehicle in all different types of driving he went above and beyond what I thought he should have definitely one of the best experiences I’ve had at a car dealership More