Napleton's Auto Park of Urbana

VW Passat R-Line We are very pleased with the service we received! Kevin did a great job finding us our new vehicle, and we are happy about the purchase. We are very pleased with the service we received! Kevin did a great job finding us our new vehicle, and we are happy about the purchase. More

Very Friendly!! Great Dealer!! I came in lookig to buy a new car.. Kevin Abrams went out of his way to see to it that I satisfied and well informed without making me feel overwhelme I came in lookig to buy a new car.. Kevin Abrams went out of his way to see to it that I satisfied and well informed without making me feel overwhelmed.. I would most definitely recommend Napleton Auto Park to anyone in need of a car!!! More

Great experience! Kevin was simply amazing to work with. He didn’t make us feel pressured into buying just “any” car—he got us into a car that we really like. We would Kevin was simply amazing to work with. He didn’t make us feel pressured into buying just “any” car—he got us into a car that we really like. We would absolutely recommend Kevin for your auto purchasing needs! More

Great Car! Fantastic Service! Thrilled to have purchased this great car! Sales Manager, Idris McPherson is a pleasure to work with and provided outstanding customer service throug Thrilled to have purchased this great car! Sales Manager, Idris McPherson is a pleasure to work with and provided outstanding customer service throughout the process. Thank you! -Anke More

Good at listening to my concerns VW Napleton rep, Kevin Abrams went out of his way to give honest and helpful answers to our questions, patiently work with us during negotiations on s VW Napleton rep, Kevin Abrams went out of his way to give honest and helpful answers to our questions, patiently work with us during negotiations on settling on a buying price for the Passat. Kevin did a good job of answering phone and text messages, being available. Good to work with. I enjoyed getting to know Idris McPherson too. More

Great dealer and great vehicle!!! I bought my 2018 Tiguan with Napleton's Auto Park and I enjoyed my experience. Everything is transparent, there is no false advisement at all. The pri I bought my 2018 Tiguan with Napleton's Auto Park and I enjoyed my experience. Everything is transparent, there is no false advisement at all. The price is fair and the service is good! More

Very happy with my new Kia Sorento I worked with Idris and he made buying a new car an enjoyable experience. He was very knowlegeable about different makes and models and let me look at I worked with Idris and he made buying a new car an enjoyable experience. He was very knowlegeable about different makes and models and let me look at/test drive several different cars until I decided which one was right for me. Very happy with the whole process. More

Get everything in writing. Do not buy a car from Them. The dealer who I worked with didn't install several of the pre-delivery items nor did he apologize when I called and asked Do not buy a car from Them. The dealer who I worked with didn't install several of the pre-delivery items nor did he apologize when I called and asked about it. They didn't pay off my trade for several weeks, after I opened a Better Business Bureau complaint. The finance manager who gave me his card to call with questions or complaints didn't reply to my emails about the situation. Another manager said to make things right he was sending me a check for two payments. Two months later, he doesn't reply to emails because obviously they don't want to put anything in writing, and no check. I have never been treated worse by a car dealership. More

Fantastic experience We worked with Woody to find the perfect car for our needs. He showed us several vehicles to narrow down exactly the right one. The whole experience w We worked with Woody to find the perfect car for our needs. He showed us several vehicles to narrow down exactly the right one. The whole experience was actually fun. Woody is a blast to work with and incredibly knowledgeable about all the brands, models and packages available, and believe me there are a lot of them. Big thumbs up! More

Efficient and Helpful Service My husband and I worked with Anthony to buy a new car that will accommodate our son's carseat. We were helped immediately on a Friday evening, and Ant My husband and I worked with Anthony to buy a new car that will accommodate our son's carseat. We were helped immediately on a Friday evening, and Anthony stayed late to allow us to test drive a few vehicles. We came back the following morning and were allowed to test the vehicle we were most interested in on our own over the course of the late morning and afternoon to determine if the car is conducive to our lifestyle. Anthony was very thorough and flexible with our time, which was greatly appreciated, especially being new parents. We had nothing but a positive experience with Anthony as the salesperson and the dealership in general. More