Napleton's Auto Park of Urbana

Great salesman TERRIBLE FINANCING I am disgusted with the finance manager. I have been lied too (he can tell himself that he did not but he did manipulate this situation). So, saying I am disgusted with the finance manager. I have been lied too (he can tell himself that he did not but he did manipulate this situation). So, saying that... I went over and over with him I wanted a 5 year loan with certain payments. Of course, he talked so fast and went on and on about how it was better to take more of the discounts instead of the 0 percent financing. Blah, Blah, Blah. After almost 4 hours of being there and the typical back and forth xx. I was told that through Mazda I could finance and that it was a 5 year loan. So, I get called yesterday and ... Due to taking the larger discounts Mazda would not do the financing at the rate I was promised. WTH? You cannot tell me this man did know this was the case. I stated to him this is a five year loan with my payments. He told me he got my payments to where I wanted by giving me a 6 year loan. I (again) had gone over and over with him I did not want this 6 year loan. So, I signed the contract the day I was there thinking it was for a 5 year loan. This xxxxxxx is slick. I was stupid and go screwed for trusting him. So, I will never recommend this place to anyone. I am disgusted by his manipulation. He can lie to himself all he wants but I am not that stupid. I know I got screwed. So, thanks for me having to pay an extra $3000 on a Mazda. More

Great staff. Everyone at Napleton's were very helpful and attentive to my needs. I always go there for my car purchases and maintenances. I recommend all my friend Everyone at Napleton's were very helpful and attentive to my needs. I always go there for my car purchases and maintenances. I recommend all my friends to go there. More

My review Was an easy experience. The dealer greeted me and helped me find the best car suitable to what I wanted. They helped me finance my new car and get it Was an easy experience. The dealer greeted me and helped me find the best car suitable to what I wanted. They helped me finance my new car and get it cleaned for me in a timely manner. The process wad made very quick and easy. More

Beyond expectations The purchase and delivery of our new vehicle at Napleton's in Urbana was over and above all our expectations. My husband surprised me with this purcha The purchase and delivery of our new vehicle at Napleton's in Urbana was over and above all our expectations. My husband surprised me with this purchase on my birthday. Idris McPherson, our salesman, did everything to make the moment of the surprise and unveiling of our car a total delight. I can't say enough about his customer service and care all the way through the process. All the other people involved were equally kind and helpful with all the final details. More

Great Car, Great Dealer, My wife and I recommend Napleton's Auto Park of Urbana! They were sensitive to our specific needs, and worked to help us find the best car to fit tho My wife and I recommend Napleton's Auto Park of Urbana! They were sensitive to our specific needs, and worked to help us find the best car to fit those needs. On top of that, they gave us a good deal that help fit into our budget. More

New car Great service from Jesse as a returning Hyundai customer and satisfied car owner. I always buy from Jesse and know that he treats me very fair. Great service from Jesse as a returning Hyundai customer and satisfied car owner. I always buy from Jesse and know that he treats me very fair. More

The Best I wouldn't go anywhere else from now on I thought my sales person was great thanks Brad.I would tell all my friends and family about the dealership.on I wouldn't go anywhere else from now on I thought my sales person was great thanks Brad.I would tell all my friends and family about the dealership.once again thanks More

This is a pretty good place to buy a car I had referred this dealership to others that were looking at the same car at the local level. I attempted to purchase the car there and had poor resu I had referred this dealership to others that were looking at the same car at the local level. I attempted to purchase the car there and had poor results. I would recommend your dealership but watch the finance department. More

2017 Hyundai Tucson Night Edition Hyundai Tucson Night Edition is such a sleek design. Panoramic moon roof, custom rims and tires, Caribbean Blue. Amazing Could not ask for anything mo Hyundai Tucson Night Edition is such a sleek design. Panoramic moon roof, custom rims and tires, Caribbean Blue. Amazing Could not ask for anything more. Very Satisfied More

Yay This was a great experience and it comepletely exceeded my expectations. I look forward to driving my vehicle and I will likely buy Hyundai again in t This was a great experience and it comepletely exceeded my expectations. I look forward to driving my vehicle and I will likely buy Hyundai again in the further and shop at Napletons. More