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Napleton's Auto Park of Urbana

Urbana, IL

4.8
2,507 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,507 reviews

January 28, 2016

Prompt and Polite met immediately by a tech who checked me in, escorted inside, discussed the work and was told that it would be 2 hours...1 hour and 50 minutes later m More

by lynnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i did not notice the names of the 2 young men I worked with, but they were long time employess
December 31, 2015

Outstanding service Our brakes went out in Champaign during a long interstate trip. The Kia service here was outstanding. Very good customer service and a comfortable, More

by Nff
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ackman
December 03, 2015

Outstanding Customer Service! I came to Jesse Webb after calling him and touching base with what I was looking for and what I thought I could afford after doing some research, keep More

by 2012 passat
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Webb
November 05, 2015

2010 VW Jetta Jesse Webb from the Volkswagen department had helped me a lot during my process trading in my used 2004 Audi and selecting a newer vehicle. I went to More

by Matt
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Jesse Webb
September 16, 2015

2016 Hyundai Elantra We also bought our 2014 Elantra here, also. Staff was very professional, and all staff very courteous. I absolutely love my new 2016 Hyundai Elantra More

by RDSHONK
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Price
Recommend Dealer
Yes
Employees Worked With
Brad Geegan (outstanding) and Jim Button.
September 16, 2015

Great My experience at obrien was great! I will continue to recommend and purchase my vehicles from them. I wish I lived closer to use their services depart More

by TIFFANY.FERRILL
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Recommend Dealer
Yes
Employees Worked With
jess collins
September 10, 2015

Service Dept is over-priced Cost for basic services is over-priced. I would think that they would want the service dept to help build a loyal and repeat customer. But cost of s More

by TLBROWN1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 09, 2015

Great Arthur explained everything!!! Perfect gentleman. I love the Hyundai and said that I would never buy a new car, but I was shown that it made sense. Ar More

by JOHNSONT1106
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur
September 03, 2015

It was very good and efficient They showed me exactly what I wanted. it was a overall good experience. They let me do a test drive and get a good feel of the car. I am very satisfie More

by LANDIVA2
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
August 30, 2015

Great car buying experience. We did not feel pressured and everyone was very helpful. They really treated us like they truly wanted us to be happy. More

by CORRINEBRETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Collins
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