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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
November 09, 2023
Easily scheduled my appointment- check in was smooth - understood all maintenance that would be performed & cost with coupon The actual routine maintenance took a little longer than anticipated but I h understood all maintenance that would be performed & cost with coupon The actual routine maintenance took a little longer than anticipated but I had a comfortable place to wait with coffee😊 Todd Ballard was very efficient in a busy atmosphere! Overall good experience. More
by sharongrace4513
Employees Worked With
Matt Odom, Todd Ballard - check out person
November 08, 2023
Mr. Todd was extremely helpful and kind! I was able to get the car serviced in an hour without any hassle. He was also helpful in applying the oil change service special. Highly recommended! get the car serviced in an hour without any hassle. He was also helpful in applying the oil change service special. Highly recommended! More
by subwaymatch
Employees Worked With
Todd
November 08, 2023
Sam and the entire staff at Napletons were wonderful. Sam spent so much time showing us all the new technology in our new atoyota and even sinked my android phone into the system. I would highly recommen Sam spent so much time showing us all the new technology in our new atoyota and even sinked my android phone into the system. I would highly recommend Sam and Napeltons to all my family and friends More
by racinhook
November 07, 2023
Todd was wonderful! He was so helpful and kind. He made sure I want to work on time and was very communicative about my service needs. I was very happy with this visit a He was so helpful and kind. He made sure I want to work on time and was very communicative about my service needs. I was very happy with this visit and Todd really made it smooth! 5 stars!! More
by annies1746
Employees Worked With
TODD - Service
