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Napleton's Auto Park of Urbana
Urbana, IL
2,570 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,570 reviews
November 21, 2023
The Toyota Service staff are amazing. It’s really busy but they take time to listen to your concerns and don’t discount your opinions or thoughts on any issues of concern. Roger especiall It’s really busy but they take time to listen to your concerns and don’t discount your opinions or thoughts on any issues of concern. Roger especially is great. My experience with purchasing a car has been a bit uneven in the past with having excellent one time, and having mid level another time…but the people of toyota are top notch in purchasing and service. More
by NancyWG
Employees Worked With
Roger in service.
November 20, 2023
Always do a great job of getting my car needs sorted out. The environment is always calm and collected, service is speedy. Good customer service. The environment is always calm and collected, service is speedy. Good customer service. More
by Spaceman406
Employees Worked With
Todd and Roger
November 17, 2023
Sam is the BEST! !!! This is the 3rd vehicle I have purchased with Sam. Two Tellurides and a Seltos that I helped my daughter purchase for her first car. Sam goes abov !!! This is the 3rd vehicle I have purchased with Sam. Two Tellurides and a Seltos that I helped my daughter purchase for her first car. Sam goes above and beyond, he always answers my calls and texts no matter how busy he is. He is genuine and he never pressures you and always does his best to get whatever you need. I would highly recommend Sam and the whole crew at Napleton's, class acts all the way around. More
by Amyekorn
Employees Worked With
Sam Samet
November 16, 2023
Napleton always has great service. Roger is friendly and keeps me updated while my van is in for maintenance so there aren't any surprises. Roger is friendly and keeps me updated while my van is in for maintenance so there aren't any surprises. More
by nboreson
Employees Worked With
Roger
November 16, 2023
Matthew helped me during the process of finding a new vehicle. He was very helpful during my time there. I have really been enjoying my new purchase! vehicle. He was very helpful during my time there. I have really been enjoying my new purchase! More
by TL
Employees Worked With
Matthew Shanks
