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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
June 07, 2023
Todd, the service advisor, provided exceptional assistance through the entire process. He meticulously guided me through the service options explaining in detail and helping me make informed decisi assistance through the entire process. He meticulously guided me through the service options explaining in detail and helping me make informed decision. His friendly demeanor made the process stress free for me. More
by Rmaghir
Employees Worked With
Todd
June 05, 2023
Fantastic customer service from Gabriel Orengo. Always friendly and very knowledgeable about my Kia vehicle. My Kia is the first brand new vehicle that I have bought and I am very glad that I picke Always friendly and very knowledgeable about my Kia vehicle. My Kia is the first brand new vehicle that I have bought and I am very glad that I picked Napleton to do business with. Would recommend Gabriel to anyone looking for a Kia or Hyundai. Very satisfied. More
by austinjohnson162
Employees Worked With
Gabriel Orengo
June 02, 2023
Reese Smith answered all 126 of my questions regarding financing a 2023 KIA EV6. He passed my test and I’m confident in moving forward with planning my next car purchase. financing a 2023 KIA EV6. He passed my test and I’m confident in moving forward with planning my next car purchase. More
by r.greggstudio
Employees Worked With
Reese Smith, Brad McElroy, Jessica Huskisson
May 30, 2023
I worked with Adanyah, and she was incredible. My husband and I had a limited budget and a short timeline, and she went out of her way to find a car that met our needs. We highly recommend both he My husband and I had a limited budget and a short timeline, and she went out of her way to find a car that met our needs. We highly recommend both her and Napleton Toyota if you need a vehicle. More
by watkinschristin
Employees Worked With
Adanyah Lockett
May 30, 2023
I recently had work done on my Toyota. Todd Ballard is my advisor. He always keeps me informed about what they find, in real time. He gives me a chance to get any additions done in the sam Todd Ballard is my advisor. He always keeps me informed about what they find, in real time. He gives me a chance to get any additions done in the same appt if possible. When I don't understand something, he sends me a video. I love that he helps me make informed decisions in moments! More
by Abetz
Employees Worked With
Todd Ballard
