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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

March 11, 2023

Super easy and chill dealership. Very understanding and remembers their customer's need. Ben was relatable, kind, and knowledgeable. More

by jedidiahkim1214
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ben Starks
Mar 13, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 10, 2023

Was a super experience and Todd my advisor was more than excellent - explained everything clearly and describing the need for a wheel alignment was great because we needed it ! Would recommend this dealer a More

by cathygervens
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alison Bogdan, Brad McElroy, Jessica Huskisson
Mar 12, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found Todd to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

March 10, 2023

Our sales rep, Sam, was very brand knowledgeable, very courteous and helpful. He has very good customer relations And aims to please the customer. More

by Leon
Sales Price Transparency
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Recommend Dealer
Yes
Mar 12, 2023 -

Napleton's Auto Park of Urbana responded

Hi Leon, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 10, 2023

I have taken numerous vehicles here over the past few years and have always received great service. More

by Lsfriedlein
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Todd Ballard
Mar 12, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Napleton Toyota of Urbana as your first choice for service!

March 09, 2023

Brad McElroy he was amazing not pushing honest no bull Brad McElroy he was amazing not pushing honest no xxxxxxxxx felt like he wanted to help More

by Kariejod
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Recommend Dealer
Yes
Employees Worked With
Brad McElroy
Mar 12, 2023 -

Napleton's Auto Park of Urbana responded

Hi Kariejod, we're glad to hear you found Brad to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

March 09, 2023

Todd was great communicating diagnostic findings, and the team worked quickly to make the necessary fixes. There were two tornado warnings, and the team stayed on top of the weather news while also helping c More

by jess+dealerrater
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Todd
Mar 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 08, 2023

Id like to thank Bruce Andree,my car gave out after 10 years.Was nrvous about finding A used one,as usual Bruce hooked me up with A fine looking ride.I always talk to him when I need a vehicle. More

by M Bush
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Bruce Andree
Mar 09, 2023 -

Napleton's Auto Park of Urbana responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 08, 2023

I had Roger and he was amazing. Super friendly and a great help. Deserves a raise! More

by Katie F.
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Roger
Mar 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear our Staff Roger took such great care of you, Katie! We hope we can continue to be of service to you down the road!

March 07, 2023

Roger Viti was fantastic! Takes care of my vehicle to the best of his abilities. More

by Dave Smith
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Roger Viti
Mar 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi David, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 07, 2023

Bruce Andree helped my brother and I purchase a used 2016 Toyota SCION. My brother was in a jam with his car undrivable and needing some immediate reliable transportation. Bruce was able to not only find a More

by hcbush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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