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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

March 07, 2023

Roger Viti is the best advisor to work with by far. Highly recommend working with him at Napleton Toyota More

by Atka1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger viti
Mar 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

March 06, 2023

Had an easy experience with Brad at this dealership. I’m pregnant, due in a month and wanted a bigger vehicle for baby. Found what we were looking for, easily test drove and Brad was available to answer More

by Crgheart
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad McElroy
Mar 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 05, 2023

Shout-out to Bianca Bester for the best car ever. She was so kind and understanding. She is outstanding And to Emily Stoner for also being kind. More

by bperry5858
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bianca Bester
Mar 08, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 03, 2023

Todd was great! He was professional and helpful with my car maintenance. I would visit again in the future. More

by Ohsung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Mar 06, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Toyota of Urbana. Our team is available should you require any extra help.

March 03, 2023

Ben was amazing! He listened to exactly what we needed and definitely delivered. He wasn’t pushy at all and when we said no to something he went to searching for alte More

by Shelby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Starks
Mar 06, 2023 -

Napleton's Auto Park of Urbana responded

Hi Shelby, we're happy you found our staff to be so supportive during your experience here at Napleton Toyota of Urbana. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 02, 2023

I purchased my vehicle and have the maintenance service done at Napletons. I have used their shuttle service for my vehicles oil change and I’ve waited at the dealership. Both experiences were great and Na More

by JRizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kami
Mar 07, 2023 -

Napleton's Auto Park of Urbana responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 02, 2023

Great service Great costumer service they help you with anything you might need with your car. More

by bustamante.jose13
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 07, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 01, 2023

Jessica got my kia telluride and and completed in a timely manner with no issues More

by Tcfields
Recommend Dealer
Yes
Employees Worked With
Jessica huskisson
Mar 06, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!

March 01, 2023

Reese was super helpful. We would always go to him for help. Thank you Reese More

by spencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reese
Mar 02, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy you found Reese to be so supportive during your experience here at Napleton's Auto Park of Urbana. We hope you continue to choose us for all your automotive needs! Take care!

March 01, 2023

Coming to the dealership is easy when you get to work with Bianca. Before, during and after the sale, she is available to answer questions and always goes the extra mile! More

by James Dawsen
Recommend Dealer
Yes
Employees Worked With
Bianca Bester
Mar 02, 2023 -

Napleton's Auto Park of Urbana responded

Hi James, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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