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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

March 01, 2023

10/10 would recommend Napleton and Bianca to anyone looking for a new or used car! More

by James Dawsen
Recommend Dealer
Yes
Employees Worked With
Bianca Bester
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Mar 02, 2023 -

Napleton's Auto Park of Urbana responded

Hello James, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

March 01, 2023

I always go to Napleton’s for my car needs simply for Bianca! She makes the process painless and simple. More

by Dalton Webb
Recommend Dealer
Yes
Employees Worked With
Bianca Bester
Report | Print
Mar 02, 2023 -

Napleton's Auto Park of Urbana responded

Hi Dalton, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 01, 2023

Go to Napleton’s and ask for Bianca Bester for all of your car needs! She’s the best of the best, completely knowledgeable and always has a positive attitude! More

by Pete Jordan
Recommend Dealer
Yes
Employees Worked With
Bianca Bester
Report | Print
Mar 02, 2023 -

Napleton's Auto Park of Urbana responded

Hi Pete, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 01, 2023

Nick Rice service advisor is a professional and very helpful about our vehicle. He kept us updated about our service. More

by Nick Rice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Stark
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Mar 06, 2023 -

Napleton's Auto Park of Urbana responded

Hi Nick, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

March 01, 2023

Nice Rice service advisor is very professional and was very helpful about our car service record. More

by Nick Rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rice
Report | Print
Mar 06, 2023 -

Napleton's Auto Park of Urbana responded

Hi Nick, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

February 28, 2023

Jesaica was vwry helpfil ans i was in and out of service dept very qyick. More

by Ejsmith1
Recommend Dealer
Yes
Employees Worked With
JESSICA HUSKISSON, Brad McElroy, Jessica Huskisson
Report | Print
Mar 02, 2023 -

Napleton's Auto Park of Urbana responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2023

Bruce Andree was very helpful. Thanks for the fast and professional service. Pat was also a great help. Both straight shooters. More

by Mark.gobrial
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat
Report | Print
Feb 27, 2023 -

Napleton's Auto Park of Urbana responded

Thank you so much for sharing your recent experience with us, Mark! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 25, 2023

Kami was great at check-in and very knowledgeable. I have always appreciated how helpful Napletons has been over the years. This is my second Hyundai with them and they have always been great. More

by Cindy C
Recommend Dealer
Yes
Employees Worked With
Kami
Report | Print
Feb 27, 2023 -

Napleton's Auto Park of Urbana responded

Hi Cindy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 25, 2023

Brad McElroy, Great man, just I come in his office at evening within 20 minutes discussion we deal on a new 2023 Mitsubishi outlander, he was very nice and kind. Specially his manager and management tea More

by Yunas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance, Alison Bogdan
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Feb 28, 2023 -

Napleton's Auto Park of Urbana responded

Hi Yunas, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 25, 2023

Super fast processing. Tyreese was knowledgeable and made the process very easy. Randy was also super fast with everything and I appreciated him lowering my monthly amount. More

by rainamonaghan
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyreese, Randy
Report | Print
Feb 28, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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