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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

February 25, 2023

Sales Rep Tyreese was superior when helping us find our new suv. He worked with us on the cost expedentialy and we’re very pleased with the outcome! P.s. Saturdays are packed! More

by Hayley
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyreese
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Feb 28, 2023 -

Napleton's Auto Park of Urbana responded

Hi Hayley, we appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

February 24, 2023

It already dealership and has agreat team spiceally the sale rep Sam and his great service. More

by imad.gad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The manager chris
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Feb 27, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 24, 2023

Ben was very helpful. He was always willing to help us with any questions. He was very friendly. More

by Cj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Starks
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Feb 27, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

February 24, 2023

Visited this dealer for the third time. Another amazing experience with Jessica. No hassle, no wasting time. Quick and easy service! More

by Xminsoox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Feb 27, 2023 -

Napleton's Auto Park of Urbana responded

Thanks for sharing your recent service experience with us, Xminsoox! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs.

February 23, 2023

Ben starks was very helpful with our transaction. Very polite and helpful. Very informative an a quick process. More

by Tiffmart_2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben starks
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Feb 26, 2023 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ben here at Napleton Toyota of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

February 23, 2023

I always have a positive experience taking my car here for maintenance. Doug, my current advisor, is great to work with! More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Vandenburgh
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Feb 26, 2023 -

Napleton's Auto Park of Urbana responded

Hi Kate, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Auto Park of Urbana! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 23, 2023

I had a very good experience. Miles is an excellent salesmen and helped me throughout the process of purchasing my Honda CRV! More

by vbangse
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miles Salzman
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Feb 26, 2023 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind review; we are happy to pass along your comments to Miles here at Napleton Toyota of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

February 23, 2023

Brad McElroy was awesome! Process was smooth and very easy! Great service would highly recommend napleton & brad! More

by Hearnes56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McElory
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Feb 26, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

I always come here for service and work with Jessica, who’s amazing! And I always experience great customer service and leave satisfied with what was done. 😊 More

by Demetris Lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Huskisson
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Feb 25, 2023 -

Napleton's Auto Park of Urbana responded

Hello Demetris, thank you for your kind review; we are happy to pass along your comments to Jessica here at Napleton's Auto Park of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

February 20, 2023

Special appreciation to my friend Alex. He spent his time to help me deal with different kinds of problems during the time when my car was waiting for the technician. He is responsible and More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 22, 2023 -

Napleton's Auto Park of Urbana responded

Hi Jerry, here at Napleton's Auto Park of Urbana, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

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