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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

February 15, 2023

Todd Ballard was very helpful. He provided excellent customer service. Napleton Toyota has a great staff committed to customer satisfaction More

by loriempson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
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Feb 17, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2023

Brad McElroy, went above and beyond, the vehicle I wanted had already sold, but he was able to get me in to something even better! More

by chrisbryant84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McElroy
Report | Print
Feb 18, 2023 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind review; we are happy to pass along your comments to Brad here at Napleton's Auto Park of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2023

Everyone at Napleton has been so kind and helpful, especially Todd. He’s been communicative every step of the way as i’ve been dealing with issues with two cars and working with him has made the exper More

by kristinseg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
todd
Report | Print
Feb 18, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2023

Ben starks you are the best sales specialist at Napleton toyota of urbana, I recommend him to anyone More

by Nieves0315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Starks
Report | Print
Feb 17, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

February 13, 2023

Bruce Andre was very helpful and we got a great Camry. We highly recommend this dealer. More

by webersheila
Recommend Dealer
Yes
Report | Print
Feb 16, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 11, 2023

Very helpful, friendly, and attentive. Willingness to attend to all my needs. Good with keeping me updated on progress. More

by jmiller2683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kami in service , Alison Bogdan
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Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

February 11, 2023

A shout out to Brad McElroy for a pleasant experience buying a new vehicle. Brad made it easy. Answered all questions. Walked me through the process with ease. More

by Hitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McElroy
Report | Print
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Hi Hitch, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Auto Park of Urbana and we hope to see you again!

February 11, 2023

Todd was great - lots of communication and keeping me informed of what’s going on. Napleton Toyota is always easy to work with More

by Illini2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Feb 14, 2023 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind review; we are happy to pass along your comments to Todd here at Napleton Toyota of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2023

Ben Starks helped was really accommodating and helped us find the right car. He's been awesome! More

by Ray Agor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Starks
Report | Print
Feb 14, 2023 -

Napleton's Auto Park of Urbana responded

Hello Ray, thank you for your kind review; we are happy to pass along your comments to Ben here at Napleton Toyota of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2023

Ben Starks is the guy. Excellent job. He made the purchase easy and straight forward More

by Jorge.guzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Starks
Report | Print
Feb 14, 2023 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ben here at Napleton Toyota of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

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