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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

February 11, 2023

Best service every time I come. Jessica always gets me together quick and easy. And the communication is top tier. I literally never take my car anywhere else. More

by mimi95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica, Alison Bogdan
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 11, 2023

Very kind people help get through the process smooth. I would highly recommend this place. More

by Adam Conway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyreese Smith
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Hi Adam, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks again for the recommendation, and have an amazing day!

February 10, 2023

Napleton Toyota has fair pricing and offers a discount to veterans. It is easy to make an online appointment. Nick Rice did a great job keeping me informed of progress on the service. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rice
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Hi Brad, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2023

The dealership offers full service sales, repair, rentals and even free car wash! I like working with the same advisor whenever I come in for maintenance. More

by mjclark509
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2023

Nich Buhr was very pleasant to work with. Would recommend him and his service center to anyone. More

by Jake chill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nich Buhr
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Hello Jake, thank you for your kind review; we are happy to pass along your comments to Nich here at Napleton's Auto Park of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2023

I have been coming to this service center since i moved to the area and i have never been disappointed. The staff has always been not only friendly and respectful but also are great about keeping me inform More

by JCdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kami
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2023

I always visit here to fix my car. Jessica is keep contacting and updating work process for me. That's very helpful and felt comfortable while I was waiting! More

by oyb7140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Huskisson
Feb 13, 2023 -

Napleton's Auto Park of Urbana responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's Auto Park of Urbana. We hope you continue to choose us for all your automotive needs! Take care!

February 09, 2023

Bruce Andre is the man of integrity honesty and humor. I have purchased many cars in my lifetime and have never met anyone like this More

by Mcartagena6485
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we appreciate you choosing Napleton Toyota of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

February 09, 2023

Bought a camry from Bruce Andre back in September. Super guy. He went above and beyond. Super happy. 10/10 would recommend a quiet evening with Bruce on the lot. More

by trevorawiles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

February 09, 2023

Bruce Andrew is a good salesperson I have bought multiple vehicles from and he has always been very helpful. More

by rander1113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

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